Stand Events
Stand 
Tuesday 14th
9.30 AM - 4.30 PM
Evento allo stand organizzato da Esosphera - Smile CX GAIA
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Esosphera - Smile CX GAIA
Stand Events
Stand 
Wednesday 15th
9.00 AM - 6.00 PM
Evento allo stand organizzato da CarGarantie
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da CarGarantie
Stand Events
Stand 
Wednesday 15th
9.00 AM - 12.00 PM
Evento allo stand organizzato da Leasys Italia Spa
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Leasys Italia Spa
Stand Events
Stand 
Wednesday 15th
9.30 AM - 10.30 AM
Evento allo stand organizzato da Moveo Group
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Moveo Group
Stand Events
Stand 
Wednesday 15th
9.30 AM - 4.30 PM
Evento allo stand organizzato da Esosphera - Smile CX GAIA
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Esosphera - Smile CX GAIA
Stand Events
Stand 
Wednesday 15th
11.00 AM - 12.00 PM
Evento allo stand organizzato da AllianceInsay Broker
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da AllianceInsay Broker
Stand Events
Stand 
Wednesday 15th
11.30 AM - 12.00 PM
Evento allo stand organizzato da Visual Software
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Visual Software
Stand Events
Stand 
Wednesday 15th
1.00 PM - 1.30 PM
Evento allo stand organizzato da Visual Software
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Visual Software
Stand Events
Stand 
Wednesday 15th
1.00 PM - 4.00 PM
Evento allo stand organizzato da Leasys Italia Spa
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Leasys Italia Spa
Stand Events
Stand 
Wednesday 15th
2.00 PM - 3.00 PM
Evento allo stand organizzato da Moveo Group
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Moveo Group
Stand Events
Stand 
Wednesday 15th
3.00 PM - 3.30 PM
Evento allo stand organizzato da Visual Software
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Visual Software
Stand Events
Stand 
Wednesday 15th
6.00 PM - 7.30 PM
Evento allo stand organizzato da Visual Software
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Visual Software
Stand Events
Stand 
Thursday 16th
9.00 AM - 12.00 PM
Evento allo stand organizzato da Leasys Italia Spa
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Leasys Italia Spa
Stand Events
Stand 
Thursday 16th
9.00 AM - 4.30 PM
Evento allo stand organizzato da CarGarantie
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da CarGarantie
Stand Events
Stand 
Thursday 16th
9.30 AM - 4.30 PM
Evento allo stand organizzato da Esosphera - Smile CX GAIA
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Esosphera - Smile CX GAIA
Stand Events
Stand 
Thursday 16th
10.00 AM - 10.30 AM
Evento allo stand organizzato da Visual Software
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Visual Software
Stand Events
Stand 
Thursday 16th
10.30 AM - 11.00 AM
Evento allo stand organizzato da Street price
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Street price
Stand Events
Stand 
Thursday 16th
11.00 AM - 12.00 PM
Evento allo stand organizzato da Moveo Group
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Moveo Group
Stand Events
Stand 
Thursday 16th
11.30 AM - 12.00 PM
Evento allo stand organizzato da Visual Software
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Visual Software
Stand Events
Stand 
Thursday 16th
1.00 PM - 1.30 PM
Evento allo stand organizzato da Visual Software
Recomended Path
Eventi agli Stand
Evento allo stand organizzato da Visual Software
Tuesday, May 14th10.00 AM - 1.00 PM 
Carmakers' Meetings
Yellow Room 
Tuesday 14th
10.00 AM - 11.30 AM
DR Automobiles Groupe - EVO
Growing with EVO
Recomended Path
Meeting di Case Auto
DR Automobiles Groupe - EVO
Growing with EVO
To be able to attend the event, log in at the top of the program page or, if you haven't already done so, download the Automotive Dealer Day App to manage your schedule faster.
Dealer Associations' Meetings
Light Blue Room 
Tuesday 14th
10.00 AM - 1.00 PM
Assemblea UCISM
UCISM Conference
Reserved event by invitation only
Recomended Path
Meeting di Associazioni
Assemblea UCISM
UCISM Conference
Reserved event by invitation only
Dealer Associations' Meetings
Pink Room 
Tuesday 14th
11.00 AM - 1.00 PM
Assemblea A.C.I.B. - Meeting Riservato
ACIB Technical Committee Meeting with BMW Italy IT
Reserved event by invitation only
Recomended Path
Meeting di Associazioni
Assemblea A.C.I.B. - Meeting Riservato
ACIB Technical Committee Meeting with BMW Italy IT
Reserved event by invitation only
Carmakers' Meetings
Yellow Room 
Tuesday 14th
11.30 AM - 1.00 PM
DR Automobiles Groupe - Sportequipe
SPORTEQUIPE / ICH-X - 2024 Programs
Recomended Path
Meeting di Case Auto
DR Automobiles Groupe - Sportequipe
SPORTEQUIPE / ICH-X - 2024 Programs
To be able to attend the event, log in at the top of the program page or, if you haven't already done so, download the Automotive Dealer Day App to manage your schedule faster.
Dealer Associations' Meetings
Purple Room 
Tuesday 14th
2.30 PM - 5.30 PM
Assemblea A.C.I.B. e Alphabet Italia - Meeting Riservato
Assemblea A.C.I.B. e Alphabet Italia - Meeting Riservato
Recomended Path
Meeting di Associazioni
Assemblea A.C.I.B. e Alphabet Italia - Meeting Riservato
Assemblea A.C.I.B. e Alphabet Italia - Meeting Riservato
Tuesday, May 14th1.30 PM - 5.00 PM 
Companies' Meetings
Yellow Room 
Tuesday 14th
1.30 PM - 3.30 PM
Horizon Automotive - Meeting Riservato
Driving Innovation Together
Reserved event by invitation only organized by Horizon Automotive
Recomended Path
Meeting di Aziende
Horizon Automotive - Meeting Riservato
Driving Innovation Together
Reserved event by invitation only organized by Horizon Automotive
Carmakers' Meetings
Red Room 
Tuesday 14th
2.00 PM - 5.00 PM
Audi Italia - Performance Day Plus
Audi Italia - Performance Day Plus
Reserved event by invitation only
Recomended Path
Meeting di Case Auto
Audi Italia - Performance Day Plus
Audi Italia - Performance Day Plus
Reserved event by invitation only
In order to proceed with event registration please Login at the top of the program page or, if you have not already done so, download the Automotive Dealer Day App to manage your schedule faster.
Dealer Associations' Meetings
Pink Room 
Tuesday 14th
2.00 PM - 4.00 PM
Assemblea A.I.C.O.
A.I.C.O. Conference
Reserved event by invitation only
Recomended Path
Meeting di Associazioni
Assemblea A.I.C.O.
A.I.C.O. Conference
Reserved event by invitation only
Content Program
Blue Room 
Tuesday 14th
2.30 PM - 3.30 PM
Concessionari, Case, Industria e Istituzioni: il tavolo delle Associazioni Autom
Dealers, Manufacturers, Industry Players and Institutions: the Table of the Automotive Associations
Dialogue with the representatives of ANFIA, ANIASA, Federauto, Motus-E and UNRAE, moderated by Quintegia, with the participation of Min. Giancarlo Giorgetti
Giancarlo Giorgetti
Minister of Economy and Finance
Roberto Vavassori
President, ANFIA
Italo Folonari
Vice President, ANIASA
Plinio Vanini
Vice President, Federauto
Fabio Pressi
President, Motus-E
Michele Crisci
President, UNRAE
Tommaso Bortolomiol
CEO, Quintegia
Fabio Barbisan
VP OEM & Industry Solutions, Board Member, Quintegia
Concessionari, Case, Industria e Istituzioni: il tavolo delle Associazioni Autom
Dealers, Manufacturers, Industry Players and Institutions: the Table of the Automotive Associations
Dialogue with the representatives of ANFIA, ANIASA, Federauto, Motus-E and UNRAE, moderated by Quintegia, with the participation of Min. Giancarlo Giorgetti
Speakers
Dealer Associations' Meetings
Yellow Room 
Tuesday 14th
4.30 PM - 7.00 PM
Assemblea Congiunta A.C.C.I., A.C.P., A.I.C.O., U.C.I.F., Comitato DS Automobile
A.C.C.I., A.C.P., A.I.C.O., U.C.I.F. Joint Conference, DS Automobiles Committee
Reserved event by invitation only
Recomended Path
Meeting di Associazioni
Assemblea Congiunta A.C.C.I., A.C.P., A.I.C.O., U.C.I.F., Comitato DS Automobile
A.C.C.I., A.C.P., A.I.C.O., U.C.I.F. Joint Conference, DS Automobiles Committee
Reserved event by invitation only
Dealer Associations' Meetings
Pink Room 
Tuesday 14th
4.30 PM - 6.30 PM
Assemblea UCRI
UCRI Conference
Reserved event by invitation only
Recomended Path
Meeting di Associazioni
Assemblea UCRI
UCRI Conference
Reserved event by invitation only
Tuesday, May 14th5.00 PM - 6.30 PM 
Content Program
Blue Room 
Tuesday 14th
5.00 PM - 6.30 PM
Mobilità, concessionari ed elettrico: il settore si trasforma, e tu?
Mobility, Dealers and EVs: the Whole Industry is Transforming, are We?
Lukas Neckermann
Author “The Mobility Revolution”
Gary Gilchrist
2024 Chairman, NADA
Bill Russo
Founder & CEO, Automobility Limited
Leonardo Buzzavo
Professor, Università Ca' Foscari
Program Coordinator, Automotive Dealer Day
Mobilità, concessionari ed elettrico: il settore si trasforma, e tu?
Mobility, Dealers and EVs: the Whole Industry is Transforming, are We?
Value chains are evolving and so is the role of the dealer, with new brands from China and their impact growing bigger. Take a seat in the industry observation deck to get a better understanding of how these changes are leading you to change and reassess your strategy. Mobility revolution expert Lukas Neckermann from Europe, the USA dealer association Chairman Gary Gilchrist, the top industry expert Bill Russo from China will provide you with extremely valuable information and insights. A session you can’t miss to jumpstart the House of Mobility 2024!
Speakers
Tuesday, May 14th7.30 PM - 11.30 PM 
Night Events
Palazzo Verità- Poeta 
Tuesday 14th
8.00 PM - 11.00 PM
Welcome Reception
Welcome Reception
Palazzo Verità Poeta - Vicolo San Silvestro, 4/6, Verona
Recomended Path
Eventi Serali
Welcome Reception
Welcome Reception
Palazzo Verità Poeta - Vicolo San Silvestro, 4/6, Verona
The Welcome Reception is an exclusive evening event of Automotive Dealer Day 2024. In the frame of Palazzo Verità Poeta, networking will continue in a more informal setting. A special aperitif and buffet dinner in an elegant atmosphere enhanced by live musical entertainment. Entrance by invitation only with event badge.
Wednesday, May 15th8.45 AM - 10:15 AM 
Content Program
Blue Room 
Wednesday 15th
8.45 AM - 10.15 AM
Gli attori automotive verso la mobilità: la mappa delle opportunità
Automotive Actors into Mobility: the Opportunity Map
2024 RESET Presentation
Gianluca De Ficchy
CEO, Mobilize
Chairman of the Board of Directors, RCI Banque SA
Trevor Finn
CEO, New World Automotive
Senior Strategic Advisor, Hedin Mobility Group AB
Alessandro Lazzeri
Deputy CEO, B2B Markets Director, Findomestic Banca
Alessandro Dal Bon
VP Dealer & Industry Solutions, Board Member, Quintegia
Leonardo Buzzavo
Professor, Università Ca' Foscari
Program Coordinator, Automotive Dealer Day
Simona Piva
Diversity Officer & People Care, Findomestic Banca
Emanuele Zanotto
Head of Sustainability, Quintegia
Gli attori automotive verso la mobilità: la mappa delle opportunità
Automotive Actors into Mobility: the Opportunity Map
2024 RESET Presentation
Multiple changes are happening rapidly with great implications and automotive actors cannot just sit and watch. OEMs are boosting their capability to provide services, including new formulas and new types of vehicles. Among them stands out Mobilize, the mobility arm of Renault Group, whose strategy will be discussed by its CEO Gianluca De Ficchy. And what are the opportunities for dealers? Leonardo Buzzavo will provide an overview and then discuss with Trevor Finn, former head of one of the largest dealer groups in Europe, providing some useful advice for dealers. Big-day Wednesday could hardly open in a stronger way!
Speakers
Wednesday, May 15th10.30 AM - 11.30 AM 
Companies' Meetings
Purple Room 
Wednesday 15th
10.15 AM - 11.00 AM
Compass Banca
Together toward the business of the future
Event organized by Compass Banca
Antonio Manari
Central Commercial Director, Compass Banca
General Manager, Compass Rent
Compass Banca
Together toward the business of the future
Event organized by Compass Banca
Topical issues will be addressed in this must-attend workshop. Antonio Manari will share interesting data and highlights on the new mobility trends and illustrate the Compass, Compass Rent and PagoLight offer for the automotive world: a complete and innovative range of products that supports the dealer in facing daily challenges and to better position himself in an ever-changing market.
Speakers
Companies' Meetings
Red Room 
Wednesday 15th
10.45 AM - 11.30 AM
NOBIS ASSICURAZIONI
Dealer Rights and Duties. New challenges in Automotive distribution also in light of the new automotive distribution regulations
Event organized by NOBIS ASSICURAZIONI
Stefano Grassani
Partner - Head Antitrust & EU practice, Studio Legale Gatti Pavesi Bianchi Ludovici
Alessandro Grazioli
Equity Partner, Deloitte & Touche
Alessandro Pagliero
Executive, Monitor Deloitte
Maria De Nobili
Automotive Business Unit Director, Nobis Compagnia di Assicurazioni
Luca Montagner
Senior Advisor, Quintegia
Associate Director, ICDP
NOBIS ASSICURAZIONI
Dealer Rights and Duties. New challenges in Automotive distribution also in light of the new automotive distribution regulations
Event organized by NOBIS ASSICURAZIONI
Speakers
Companies' Meetings
Yellow Room 
Wednesday 15th
10.45 AM - 11.30 AM
Subito Motori
Business Model Evolution: examples of adapting to the changing marketplace
Event organized by Subito Motori
Recomended Path
Meeting di Aziende
Andrea Volonté
Director of sales, Subito
Massimo Durante
Ceo e Co-Founder, Creár
Automotive Expert
Subito Motori
Business Model Evolution: examples of adapting to the changing marketplace
Event organized by Subito Motori
The evolution of business models in the automotive industry is radically transforming the way companies operate and interact with consumers. In a constantly changing marketplace, automotive players are adopting new approaches to remain competitive and respond to growing customer needs. Subito Motori and Adevinta support companies to thrive in this dynamic environment and meet new daily challenges.
Speakers
Companies' Meetings
Green Room 
Wednesday 15th
10.45 AM - 11.30 AM
Findomestic Banca
Findomestic Observatory: sentiment and propensity to consume in the current environment
Event organized by Findomestic Banca
Claudio Bardazzi
Observatory Manager, Findomestic Banca
Findomestic Banca
Findomestic Observatory: sentiment and propensity to consume in the current environment
Event organized by Findomestic Banca
Presentation of the May Monthly Observatory with surveys conducted at the end of April. The survey reveals the consumer's mood in the current environment, analyzes purchase intentions in the immediate and in a medium-term perspective with a broad focus on the car.
Speakers
Companies' Meetings
Orange Room 
Wednesday 15th
10.45 AM - 11.30 AM
Gaia by EsoSphera
Artificial intelligence revolutionizes Automotive. The experience of Gino Spa and Auto Scala
Event organized by Smile CX GAIA
Stefano Giuriati
Head of Automotive, Esosphera
Guido De Luca
Web Sales Manager and Customer Service Manager, Gino
Domenico Rispoli
Web Marketing Manager & Communication, Auto Scala
Gaia by EsoSphera
Artificial intelligence revolutionizes Automotive. The experience of Gino Spa and Auto Scala
Event organized by Smile CX GAIA
How to harness artificial intelligence in a dealership? The practical case of Gino Spa and Auto Scala Srl demonstrates that the revolution is already within everyone's reach. Discover how Smile CX GAIA handles call peaks even when you're out of the office!
Speakers
Companies' Meetings
Light Blue Room 
Wednesday 15th
10.45 AM - 11.30 AM
Cartono
House of Experience: the evolution of selling through a phygital experience
Event organized by Cartono
Alberto Bet
VP Research & Innovation, Board Member, Quintegia
Antonio Aletto
General Manager, Board Member, Audi Zentrum Alessandria
Silvio Diciolla
President, Cartono
Luca Semeraro
Key Account Manager, Google Ireland
Cartono
House of Experience: the evolution of selling through a phygital experience
Event organized by Cartono
The workshop aims to address the role of online sales in the automotive sector, today and in the future, focusing on the importance of the phygital dimension in the different stages of the customer journey, to ensure a quality buying experience and intercept new targets. The meeting will feature prominent speakers who will provide their valuable and expert input on the topic.
Speakers
Companies' Meetings
Pink Room 
Wednesday 15th
10.45 AM - 11.30 AM
Phyron
Revolutionize your Digital Marketing, the impact of Video Campaigns. News: Exclusive Partnership with ....
Event organized by Phyron
Ernesto Cascioli
Chief Operating Officer, Cascioli Group
Donatella Cavallari
Marketing & Communication Manager, Gruppo Intergea
Tina Sadeghi
Head Of Customer Success, Phyron
Francesco Bossoni
Marketing and CRM Director, Autoclub
Phyron
Revolutionize your Digital Marketing, the impact of Video Campaigns. News: Exclusive Partnership with ....
Event organized by Phyron
The third wave of always-on product-level Video campaigns is not just progress, but a true revolution, setting the stage for unprecedented engagement and innovation.
Speakers
Wednesday, May 15th11.30 AM - 12.00 PM 
Companies' Meetings
Quintegia Stand 
Wednesday 15th
11.30 AM - 11.45 AM
Quintegia - Neuromarketing
15-minute Marketing: Neuromarketing
Quintegia - Neuromarketing
15-minute Marketing: Neuromarketing
A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.
Carmakers' Meetings
Purple Room 
Wednesday 15th
11.45 AM - 1.30 PM
Mercedes-Benz Italia
Dealer Meeting Used Cars Mercedes-Benz Italia
Reserved event by invitation only
Recomended Path
Meeting di Case Auto
Mercedes-Benz Italia
Dealer Meeting Used Cars Mercedes-Benz Italia
Reserved event by invitation only
In order to proceed with event registration please Login at the top of the program page or, if you have not already done so, download the Automotive Dealer Day App to manage your schedule faster.
Wednesday, May 15th12.00 PM - 1.00 PM 
Content Program
Blue Room 
Wednesday 15th
12.00 PM - 1.15 PM
L’elettrico sfida i confini del business: nuovi brand, nuove strategie
EVs ahead: New Brands, New Strategies
Xiangping Li
Senior Vice President, Shanghai Launch Automobile Design Co., Ltd.
Andrea Bartolomeo
Vice Presidente, Country Manager, Saic Motor Italy
Vito Mandina
Managing Director, Autoteam 9
Carlo Tritto
Policy Officer, Transport & Environment
Fabio Barbisan
VP OEM & Industry Solutions, Board Member, Quintegia
Elisa Giubilato
Research Manager & Retail Channels Expert, Quintegia
Nicola Pasqualin
Senior Researcher & EV Expert, Quintegia
L’elettrico sfida i confini del business: nuovi brand, nuove strategie
EVs ahead: New Brands, New Strategies
The road to electrification is reaching a critical stage with much uncertainty and controversy, while a lot is at stake. Opposite views emerge: future or bubble? Business opportunity or regulatory mandate? Transition or demise for Western automakers? With a bumpy road ahead that looks long enough, no industry player can just wait but rather take actions and be prepared to manage and support the co-existence of these platforms. In order not to get caught in the middle, join this session for a balanced and informed state of the art.
Speakers
Content Program
Red Room 
Wednesday 15th
12.00 PM - 1.00 PM
Mobilità innovativa: prospettive future e applicazioni attuali
Innovative Mobility: Future Perspectives and Current Applications
Bernard Lycke
General Director, CECRA
Charlie Vogelheim
Automotive Industry Journalist
Paul De Vries
Founder, Ligier Store Doesburg
Founder, Digital Car Dealer Workshop
Mobilità innovativa: prospettive future e applicazioni attuali
Innovative Mobility: Future Perspectives and Current Applications
The mobility landscape is rich with innovation, so why not hear directly from voices that are plugged in to recent developments? Charlie Vogelheim, sitting on over 35 years of automotive industry experience including roles as VP at J.D. Power and based in the San Francisco Bay Area, can capture and share the energy that Silicon Valley companies are conveying into vehicles and transportation of the future. Paul de Vries is a pioneer in the Dutch automotive industry: starting as a gas station attendant he developed the very first Dutch online car showroom and then combined online and offline knowledge and strategies to sell citycars (moped cars) and EVs with ventures such as the Ligier Store Doesburg. The session starts with a focus on a topic of growing importance for connected vehicles that is access to data, in a lobby perspective, with Bernard Lycke from CECRA, European Council for Motor Trades and Repairs.
Speakers
Content Program
Yellow Room 
Wednesday 15th
12.00 PM - 1.00 PM
La strada verso Premiumness e Luxury
The Road to Premiumness and Luxury
Marco Santucci
Chief Executive Officer, Jaguar Land Rover Italia
Eva Ziegler
Lecturer, Swiss Hotel Management School
Chief Marketing Officer & Transformational Leader, Brand Strategist
Giuseppina Violante
Managing Director, Sky Media Italia
Leonardo Buzzavo
Professor, Università Ca' Foscari
Program Coordinator, Automotive Dealer Day
La strada verso Premiumness e Luxury
The Road to Premiumness and Luxury
Some premium automotive brands have started moving into luxury positioning, with JLR and its ‘Modern Luxury’ approach as a clear example. In the meanwhile, some volume brands have added products that enter premium territory. Repositioning has big implications and challenges from the earlier stages in the customer journey through all retail and customer experience steps. Upgrading the brand promise requires culture change, consistent human resources, different processes and systems and much more. Join this session to gain a mix of insights and perspectives from both leading examples in the automotive context and roles/backgrounds from other industries such as hospitality, media/telecommunications and beauty.
Speakers
Companies' Meetings
Green Room 
Wednesday 15th
12.00 PM - 1.00 PM
MotorK Italia
Is the AI-pocalypse near?
Event organized by MotorK Italia
Marco Marlia
CEO & Co-Founder, MotorK Italia
MotorK Italia
Is the AI-pocalypse near?
Event organized by MotorK Italia
Conversations around Artificial Intelligence (AI) are developing in two directions: on the one hand, there is lots of emphasis on AI-based solutions which, once you scratch the surface, bring limited value; on the other, there is a sense of impending doom triggered by the idea that AI will make humans redundant. What should we believe? In his speech, Marco Marlia, CEO at MotorK, analyses where we stand with AI in automotive retail and debunks some false myths…
Speakers
Companies' Meetings
Orange Room 
Wednesday 15th
12.00 PM - 1.00 PM
efficiento
Full-throttle Innovation: Revolutionizing the Automotive Sector with Intelligent Automation and Generative AI
Event organized by efficiento
Recomended Path
Meeting di Aziende
Federico Baffetti
CEO, efficiento
Francesco De Simone
Chief Tecnology Officier, efficiento
efficiento
Full-throttle Innovation: Revolutionizing the Automotive Sector with Intelligent Automation and Generative AI
Event organized by efficiento
An Introduction to the Future of the Automotive Industry: Technologies to Enhance Operational Efficiency in Processes, with a Case Study of Ducati Motor Holding.
Speakers
Wednesday, May 15th1.00 PM - 2.00 PM 
Content Program
Orange Room 
Wednesday 15th
1.15 PM - 1.45 PM
Startup Generation Award: Pitch Competition
Startup Generation Award: Pitch Competition
Startup Generation Award: Pitch Competition
Startup Generation Award: Pitch Competition
Innovation has always been a pivotal aspect for Quintegia, which aims year after year to offer new stimuli for the automotive community. This year, Automotive Dealer Day Stratups will for the first time have the opportunity to take the stage and present their innovative idea in just a few minutes, with the goal of convincing the audience in attendance to vote for them.
Companies' Meetings
Quintegia Stand 
Wednesday 15th
1.15 PM - 1.30 PM
Quintegia - IA in Meta e Google Ads
15-minute Marketing: AI in Meta and Google Ads
Quintegia - IA in Meta e Google Ads
15-minute Marketing: AI in Meta and Google Ads
A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.
Wednesday, May 15th2.00 PM - 3.00 PM 
Content Program
Blue Room 
Wednesday 15th
2.00 PM - 3.00 PM
I dealer nel business della mobilità: nuovi veicoli, micro-mobilità e spazi urba
Dealers in the Mobility Business: New vehicle, Micro-mobility and Cities
Mobility Landscape Study Presentation
Mathieu Nicaise
Mobility Expert
Ruymán Caballero
Managing Director, Domingo Alonso Gran Canaria SLU
Alberto Bet
VP Research & Innovation, Board Member, Quintegia
I dealer nel business della mobilità: nuovi veicoli, micro-mobilità e spazi urba
Dealers in the Mobility Business: New vehicle, Micro-mobility and Cities
Mobility Landscape Study Presentation
Mobility is not just a buzzword or a fad: it’s what consumers and companies need in a changing world. It is important for dealers to gain a better understanding of how mobility - and micro-mobility in particular - is impacting at the city level: mobility expert Mathieu Nicaise will do exactly that. Ruymán Caballero works at one of the many dealers evolving its capabilities to provide mobility services through rental, finance, systems and so on, and will share his experience and views. The growing role of smaller-lighter vehicles as an opportunity for dealers will then be outlined by Alberto Bet, presenting some highlights of the "Mobility Landscape Study - Microcars and two wheels in the dealer business" carried out by Quintegia.
Speakers
Content Program
Red Room 
Wednesday 15th
2.00 PM - 3.00 PM
Esperimenti di agenzia, trend e il tema della compensation
Agency Experimentations, Trends and the Compensation Matter
Steve Young
Managing Director, ICDP
Matteo Taverni
Vice President for LCV, FEAC
Marco Grilli
Lawyer, Studio Legale Tributario Grilli
Legal Counsel, Quintegia
Giovanni Pilotto
Researcher, Quintegia
Fabio Barbisan
VP OEM & Industry Solutions, Board Member, Quintegia
Esperimenti di agenzia, trend e il tema della compensation
Agency Experimentations, Trends and the Compensation Matter
The debate around new direct sales formats is more and more intense, due in part to the first applications of the agency contract in Europe by some brands, from which the first considerations can already be drawn. After an overview of the state of the networks with data collected in Quintegia's Dealer Network Study, Steve Young from the ICDP research network will share an update on current applications, while lawyer Marco Grilli will focus on the implications of Law 108 / 2022 on the business of dealers and agents. Then some insights from Matteo Taverni, Vice President LCV ofFEAC, the European association of Mercedes-Benz dealers.
Speakers
Content Program
Yellow Room 
Wednesday 15th
2.00 PM - 3.00 PM
Nuove organizzazioni per persone in evoluzione
New Organizations for Evolving People
Alessandro Rimassa
Future of Work & Digital Transformation Expert, Author
Founder, RADICAL HR 
Marco Ostuni
Owner, Nuovauto
Business Strategist, Astauto Group
Chiara Testa
Customer Experience Manager & HR Coordinator, Bossoni Automobili
Veronica Turra
Human Resources Director, biAuto Group
Christian Caldato
Research Manager & Customer Expert, Quintegia
Nuove organizzazioni per persone in evoluzione
New Organizations for Evolving People
When it comes to organisational design, the HR function plays an increasingly crucial role, especially in this phase in which the labour market is experiencing new dynamics that make it complex to select and retain people in the company. First the contribution of an expert on the future of work and digital transformation, then a panel of HR managers from dealerships, will provide insights and suggestions for building a successful 'people strategy'.
Speakers
Companies' Meetings
Green Room 
Wednesday 15th
2.00 PM - 3.00 PM
Horizon Automotive
We simplify, You sell. How technology is revolutionizing the long-term rental business by dealer
Event organized by Horizon Automotive
Luca Cantoni
Co-Founder & CEO, Horizon Automotive
Matteo Sarnataro
Head of Marketplace, Horizon Automotive
Matteo Baggio
Head of Marketing, Horizon Automotive
Horizon Automotive
We simplify, You sell. How technology is revolutionizing the long-term rental business by dealer
Event organized by Horizon Automotive
In a landscape where long-term rental plays a leading role, it's crucial for dealers to swiftly and profitably enter this market. There's currently an untapped customer demand that represents a great opportunity for additional business, if adequately stimulated with the right mobility solutions and the fundamental support of technology. Horizon Automotive is a Tech Mobility Company aiming to facilitate dealer entry into the world of long-term rental by adopting innovative technologies that enable focusing on customer relations. This accompanies the transformation of dealers into comprehensive mobility and service providers.
Speakers
Companies' Meetings
Purple Room 
Wednesday 15th
2.00 PM - 3.00 PM
CA Auto Bank - Drivalia
Toward a better planet: future mobility and ESG strategies
Event organized byCA Auto Bank - Drivalia
Giacomo Carelli
CEO, CA Auto Bank
Chairman, Drivalia
Marcella Merli
Country Manager, CA Auto Bank Italia
Lucyna Bogusz
Head of Sales, Marketing & Business Development, CA Auto Bank
Paolo Manfreddi
CEO, Drivalia
Carlo Alberto Jura
President, Spazio Group
Francesco Di Ciommo
President & CEO, Authos
Bruno Giovanni Mafrici
CEO, DongFeng Italia
Massimo De Donato
Author and host, Radio 24-IlSole24ore
CA Auto Bank - Drivalia
Toward a better planet: future mobility and ESG strategies
Event organized byCA Auto Bank - Drivalia
The workshop “Toward a Better Planet: Future Mobility and ESG Strategies,” organized by CA Auto Bank and Drivalia, focuses on the crucial role of sustainable mobility-with a particular focus on electric-and ESG initiatives in pursuing environmental, social and governance goals. The panel, moderated by journalist Massimo De Donato, will cover recent developments in this area, along with strategies to be adopted to address the challenges and opportunities emerging from the current automotive scenario.
Speakers
Companies' Meetings
Light Blue Room 
Wednesday 15th
2.00 PM - 3.00 PM
BCA
Renting and used cars: the profit engine
Event organized byBCA
Barbara Barbieri
Managing Director, BCA Italia
Fabrizio Catalani
Sales Manager, BCA Italia
Marco Girelli
President and Chief Executive Officer, Alphabet Italia
BCA
Renting and used cars: the profit engine
Event organized byBCA
There is no doubt, rental and used cars will be the dealer's profit engine of the future. In 2023, a quarter of new registrations in Italy were rental, and this channel is set to grow. The availability of rental product has also driven the used market, causing the B2B segment to grow by double digits. Alphabet and BCA represent two fast-growing European automotive players, in the rental channel the former and in used cars the latter. But value creation must necessarily be shared with the network. Indeed, dealers can benefit and generate significant profits by properly managing the rental and used vehicle offerings. So what are the opportunities for dealers? This is the pivotal question of the discussion.
Speakers
Companies' Meetings
Pink Room 
Wednesday 15th
2.00 PM - 3.00 PM
Engineering
On & Off Line: watch, interact and shop. Experience a borderless shopping experience
Event organized by Engineering
Recomended Path
Meeting di Aziende
Federico Dell'Acqua
Executive Director - Retail Platform and Mass Market Retail, Engineering
Noemi Maglio
Senior Sales Manager, Engineering
Francesco Bossoni
Marketing and CRM Director, Autoclub
Engineering
On & Off Line: watch, interact and shop. Experience a borderless shopping experience
Event organized by Engineering
Enter the future of automotive with Engineering's remote selling solution. In an ever-changing world, we have created an innovative web app that combines the convenience of online shopping with the welcoming atmosphere of the dealership. The Customer and Advisor can dialogue in real time via state-of-the-art video streaming technologies, making the shopping experience more engaging than ever before. Our Retail Platform offers a range of innovative sales and customer interaction tools.
Speakers
Wednesday, May 15th3.00 PM - 3.30 PM 
Companies' Meetings
Quintegia Stand 
Wednesday 15th
3.15 PM - 3.30 PM
Quintegia - Alternative Digital Advertising
15-minute Marketing: Alternative Digital Advertising
Quintegia - Alternative Digital Advertising
15-minute Marketing: Alternative Digital Advertising
A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.
Wednesday, May 15th3.30 PM - 4.15 PM 
Companies' Meetings
Red Room 
Wednesday 15th
3.30 PM - 4.15 PM
AutoScout24
Artificial Intelligence - Bringing More Leads to Dealers: The AutoScout24 Experience
Event organized by AutoScout24
Matthias Pollach
Director Data Technology, AutoScout24 GmbH
Tommaso Menegazzo
Head of Marketing, AutoScout24 Italia
AutoScout24
Artificial Intelligence - Bringing More Leads to Dealers: The AutoScout24 Experience
Event organized by AutoScout24
How AI is already being used in AutoScout24. Artificial intelligence products and features that improve the retailer and consumer experience on our platform.
Speakers
Companies' Meetings
Yellow Room 
Wednesday 15th
3.30 PM - 4.15 PM
Mapfre
"It takes a seed to make a tree." Journey into the DNA of Business
Event organized byMAWDY Services
Nadia Padovani Gresini
CEO, Gresini Racing
Guido Meda
Journalist, sports commentator and television host
Mapfre
"It takes a seed to make a tree." Journey into the DNA of Business
Event organized byMAWDY Services
Through the metaphor of the strong and healthy tree born from the right seed, a success story is told and the challenging path to the finish line. Guido Meda interviews Nadia Gresini Padovani, Team Owner & Team Principal of the Gresini Team.
Speakers
Companies' Meetings
Orange Room 
Wednesday 15th
3.30 PM - 4.15 PM
Terranova Web Systems
Mobility Retailers: Customer Relationship Management at the center of your strategy
Event organized by Terranova Web Systems
Gianmarco Bendini
Training Manager, Terranova Web Systems
Andrea Alessandro
Sales Director, Terranova Web Systems
Terranova Web Systems
Mobility Retailers: Customer Relationship Management at the center of your strategy
Event organized by Terranova Web Systems
The traditional distribution model must evolve and expand to mobility to can be efficient. What does the profession of mobility retailer consist of? What functions should it assume? What strategies and transport channels should he manage at the same time? What is the role of Customer Relationship Management in this organization? What concrete solutions can offer AI to monitor it? Join the workshop to find out!
Speakers
Companies' Meetings
Purple Room 
Wednesday 15th
3.30 PM - 4.15 PM
Autorola
The value of used cars between the present and the future. Tools for market analysis and processing of residual values
Event organized by Autorola
Andrea Casella
Operations Director, Autorola Italia
Pietro Sportelli
Head, Indicata Italy
Andrew Shields
Global Director, INDICATA Europe
Autorola
The value of used cars between the present and the future. Tools for market analysis and processing of residual values
Event organized by Autorola
Starting in 2020, the automotive market will also undergo constant changes in terms of stock and selling prices. How to plan purchases and sales by reading the online market? What indicators and tools to use for a transparent and efficient process? Together with Andrew Shields (Global Director INDICATA Europe), the main market trends in Italy and Europe will be explored and INDICATA's new FORECASTING tool will be presented.
Speakers
Companies' Meetings
Light Blue Room 
Wednesday 15th
3.30 PM - 4.15 PM
Arval Service Lease Italia - Meeting riservato
Mobility evolving, remaining itself…
Reserved event by invitation only organized byArval Service Lease Italia
Arval Service Lease Italia - Meeting riservato
Mobility evolving, remaining itself…
Reserved event by invitation only organized byArval Service Lease Italia
Companies' Meetings
Pink Room 
Wednesday 15th
3.30 PM - 4.15 PM
ICAM
Logistics automation, interconnection and proximity: the successful drivers for an efficient and profitable spare parts warehouse
Event organized by ICAM
Antonio Pipoli
Head of Software, ICAM
Nicola Messuti
Hub Director, SIRMEC
ICAM
Logistics automation, interconnection and proximity: the successful drivers for an efficient and profitable spare parts warehouse
Event organized by ICAM
In recent years, the growth of e-commerce channels even for the sale and distribution of spare parts has been unstoppable: an increasing number of manufacturers, dealerships, and authorized dealers have already added, or are in the process of doing so, an online sales channel to the traditional one, evolving the Customer Experience from an omnichannel perspective. Whether serving professional users or private customers, we are facing increasingly demanding and digital shoppers who expect a wide range of products always available for prompt delivery with fast and accurate shipping. In this scenario, spare parts distribution needs to be reorganized by streamlining processes and bringing inventory closer to the final points of consumption in order to continue maintaining high levels of customer satisfaction while preserving the profitability and competitiveness of the business. ICAM’s automated storage systems represent the ideal solutions for automating and digitizing procurement, management and distribution processes, reducing low-value manual operations, drastically reducing errors, costs, and lead times, while optimizing storage and order preparation areas.
Speakers
Content Program
Hospitality Romeo 
Wednesday 15th
3.30 PM - 4.15 PM
International Dealer Workshop
International Dealer Workshop
Reserved event by invitation only
Recomended Path
International
International Dealer Workshop
International Dealer Workshop
Reserved event by invitation only
Companies' Meetings
Quintegia Stand 
Wednesday 15th
4.15 PM - 4.30 PM
Quintegia - Data Enrichment
15-minute Marketing: Data Enrichment
Quintegia - Data Enrichment
15-minute Marketing: Data Enrichment
A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.
Wednesday, May 15th4.45 PM - 6.15 PM 
Content Program
Blue Room 
Wednesday 15th
4.45 PM - 6.15 PM
Potenziare la distribuzione allineando case e reti
Retail Upgrade Aligning OEMs and Dealers
2024 DealerSTAT Awards
Chris Chen
Managing Director European Business, NIO
Daniel Jin
AVP, NIO
General Manager, NIO Sub-brand
Marc Langenbrinck
President and CEO, Mercedes-Benz Italia
Andrea Crespi
President and CEO, Hyundai Italia
Tommaso Bortolomiol
CEO, Quintegia
Alberto Bet
VP Research & Innovation, Board Member, Quintegia
Alex Fava
Research Manager & Digital Expert, Quintegia
Potenziare la distribuzione allineando case e reti
Retail Upgrade Aligning OEMs and Dealers
2024 DealerSTAT Awards
The three-year bubble with demand exceeding supply seems now over: is the market going back to the previous normal or is it entering a new stage? Uncertainty in the electrification timeline, high inflation and interest rates, low purchasing power, new brands entering the landscape. These challenges plus more questions make it an opportunity to hear a conversation with some industry experts. Finally, no Wednesday evening in Verona could start without the most-expected results of the 2024 DealerStat survey, outlining how dealers and agents are engaged by their own brands.
Speakers
Wednesday, May 15th8.00 PM - 10.00 PM 
Night Events
daPino 
Wednesday 15th
8.00 PM - 10.00 PM
Automotive Dealer Night - Koelliker Redrive
Automotive Dealer Night - Koelliker Redrive
daPino - Piazza Bra, 20, Verona
Recomended Path
Eventi Serali
Automotive Dealer Night - Koelliker Redrive
Automotive Dealer Night - Koelliker Redrive
daPino - Piazza Bra, 20, Verona
Automotive Dealer Night is a journey through some characteristic places in the historic center of Verona. An aperitif to continue the networking activity in a more informal context. Access allowed with the Automotive Dealer Day badge.
Night Events
Emanuel Cafè 
Wednesday 15th
8.00 PM - 10.00 PM
Automotive Dealer Night - AutoScout24
Automotive Dealer Night - AutoScout24
Emanuel Cafè - Piazza Bra, 6/A, Verona
Recomended Path
Eventi Serali
Automotive Dealer Night - AutoScout24
Automotive Dealer Night - AutoScout24
Emanuel Cafè - Piazza Bra, 6/A, Verona
Automotive Dealer Night is a journey through some characteristic places in the historic center of Verona. An aperitif to continue the networking activity in a more informal context. Access allowed with the Automotive Dealer Day badge.
Night Events
Liston 12 
Wednesday 15th
8.00 PM - 10.00 PM
Automotive Dealer Night - Santander
Automotive Dealer Night - Santander
Liston 12 - Piazza Bra, 12, Verona
Recomended Path
Eventi Serali
Automotive Dealer Night - Santander
Automotive Dealer Night - Santander
Liston 12 - Piazza Bra, 12, Verona
Automotive Dealer Night is a journey through some characteristic places in the historic center of Verona. An aperitif to continue the networking activity in a more informal context. Access allowed with the Automotive Dealer Day badge.
Wednesday, May 15th10.00 PM - 12.00 AM 
Night Events
Giardino Giusti 
Wednesday 15th
10.00 PM - 12.00 AM
V-Party
V-Party
Giardino Giusti - Via Giardino Giusti, 2, Verona
Recomended Path
Eventi Serali
V-Party
V-Party
Giardino Giusti - Via Giardino Giusti, 2, Verona
A special evening in the magical atmosphere of Giardino Giusti, a historic palace in the heart of Verona. Entrance is by invitation only or with the Automotive Dealer Day "Dealer" badge, up to full capacity.
Thursday, May 16th9.00 AM - 10.00 AM 
Content Program
Blue Room 
Thursday 16th
9.00 AM - 10.00 AM
Far accadere l’innovazione nell’ecosistema della mobilità
Making Innovation Happen in the Mobility Ecosystem
2024 Startup Generation Award
Laura Babío Somoza
Traffic Efficiency Cluster Lead, POLIS - Cities and Regions for Transport Innovation
Leonardo Buzzavo
Professor, Università Ca' Foscari
Program Coordinator, Automotive Dealer Day
Alessandro Dal Bon
VP Dealer & Industry Solutions, Board Member, Quintegia
Far accadere l’innovazione nell’ecosistema della mobilità
Making Innovation Happen in the Mobility Ecosystem
2024 Startup Generation Award
So many changes at the same time require innovation, but how? Innovation has shifted from a once-in-a-while activity to a constant task: this requires a stronger capability to keep on learning. We can learn from the energy and fresh perspectives of automotive startups: the Startup Generation Award provides a glimpse into that. We can also learn from mobility-as-a-service and data sharing innovations in cities, the heart of mobility: here comes Laura Babío from the POLIS Network, the network of European cities and region cooperating for innovative transport solutions. Finally Leonardo Buzzavo, sitting on three decades of observation of automotive distribution, will challenge the audience to focus on their own innovation agenda from now into the future.
Speakers
Content Program
Red Room 
Thursday 16th
9.00 AM - 10.00 AM
La molteplicità di attori e canali nel business dell'usato
The variety of players and channels in the used car business
Luca Montagner
Senior Advisor, Quintegia
Associate Director, ICDP
Carlo Gallo
General Manager, Autobro
Gustavo De Cicco
Fleet & Remarketing Director, Gruppo Koelliker
Luca Scarsi
Procurement Director Italy, ArielCar
La molteplicità di attori e canali nel business dell'usato
The variety of players and channels in the used car business
The used car market is an increasingly fermenting market, in which even the most traditional retailers are pushing to experiment with new tools and sales methods, especially by leveraging digital and online channels. The growing presence of electric cars in this business as well, and the increasingly frequent mismatches between supply and demand, are further dynamics that make it the special target of entrepreneurs and companies in the supply chain.
Speakers
Content Program
Yellow Room 
Thursday 16th
9.00 AM - 10.00 AM
Strategia di branding e Marketing Digitale: Back to Basics
Branding Strategy and Digital Marketing: Back to Basics
Alberto Chiapponi
Integrated Marketing Communications Director, Campari Group
Giorgio Soffiato
Head of Digital Strategy, Quintegia Academy
Strategia di branding e Marketing Digitale: Back to Basics
Branding Strategy and Digital Marketing: Back to Basics
In a world like digital marketing, change happens so quickly that there is hardly time to assimilate it, the result? Complex, poorly integrated systems and strategies that do not match the real needs of consumers. This is why it is sometimes necessary to go back to basics of marketing, to put your strategy in order and identify where the real value lies.
Speakers
Companies' Meetings
Pink Room 
Thursday 16th
9.00 AM - 10.00 AM
Optima Marketing Systems
Artificial Intelligence and Special Days® sales methodology
Event organized byOptima Marketing Systems
Manuel Castosa
Ceo and Founder, Optima Marketing Systems
Paolo Cianfarani
Country Manager Italy, Optima Marketing Systems
Optima Marketing Systems
Artificial Intelligence and Special Days® sales methodology
Event organized byOptima Marketing Systems
At Optima Marketing Systems, evolving rapidly and implementing strategies capable of taking advantage of all kinds of benefits offered by Artificial Intelligence has been a priority for years. The 16th version of the Special Days® format sees intensive use of Artificial Intelligence applied to different parts of the process: - DataMining : database study and optimization; - DigitalTargeting : proposal and learning algorithms; - Communications divided by channel and customer cluster; - Maximization of the 'Fair Effect'; - Continuous and real-time monitoring.
Speakers
Thursday, May 16th10.00 AM - 10.30 AM 
Companies' Meetings
Quintegia Stand 
Thursday 16th
10.15 AM - 10.30 AM
Quintegia - Google SGE
15-minute Marketing: Google SGE
Quintegia - Google SGE
15-minute Marketing: Google SGE
A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.
Thursday, May 16th10.30 AM - 11.30 AM 
Companies' Meetings
Red Room 
Thursday 16th
10.30 AM - 11.30 AM
autobiz
Target Margin: new strategies for used goods
Event organized by autobiz
Claudio De Filippis
Country Manager, autobiz Italia
Alberto Mattia Sciacca
Sales Director, Rattix
Giulio Palmieri
Used Car Sales Manager Porsche, Centro Porsche Firenze
autobiz
Target Margin: new strategies for used goods
Event organized by autobiz
The circumstances change, but not the priorities: margin on Used Cars is still based on buying and selling well. From an analysis of market developments comes a discussion with those who have revised their strategies and embarked on a path of innovation and digitalization in Used Cars management.
Speakers
Content Program
Orange Room 
Thursday 16th
10.30 AM - 11.30 AM
Generazione post vendita: strategie e approcci di service management
After-sales Generation: Service Management Strategies and Approaches
Session organised by Quintegia and AsConAuto, presenting Service Day 2024
Luca Montagner
Senior Advisor, Quintegia
Associate Director, ICDP
Roberto Scarabel
President, AsConAuto
Alessandro Dal Bon
VP Dealer & Industry Solutions, Board Member, Quintegia
Anna Macario
After Sales Manager, biAuto Club
Marco Napolione
Customer Service Manager, Barbuscia
Enrico Ottonello
After Sales Manager, Errebi
Generazione post vendita: strategie e approcci di service management
After-sales Generation: Service Management Strategies and Approaches
Session organised by Quintegia and AsConAuto, presenting Service Day 2024
The aftermarket sector, as well as the retail sector, is undergoing significant evolution, and keeping up with these changes is essential. In this session, we will explore this issue through an industry analysis provided by Luca Montagner, Senior Advisor of Quintegia and Associate Director of ICDP, and the contribution of Roberto Scarabel, President of AsConAuto. A fundamental variable in this phase of change is represented by the human factor, as also emphasized by the payoff of the 2024 edition of Service Day, the event dedicated to the world of after-sales: After-Sales Generation. We will discuss this in a panel that compares Service Managers of different generations, who play an increasingly strategic role within dealerships, moderated by Alessandro Dal Bon of Quintegia.
Speakers
Companies' Meetings
Yellow Room 
Thursday 16th
10.45 AM - 11.30 AM
Keyloop
Turning Leads into Loyal Customers: Keyloop's new integrated suite of solutions for Sales
Event organized by Keyloop
Luigi Daffunchio
Southern Europe Sales Director, Keyloop
Alesandro Bartoli
Italy Sales Director, Keyloop
Keyloop
Turning Leads into Loyal Customers: Keyloop's new integrated suite of solutions for Sales
Event organized by Keyloop
Learn how our new integrated solutions revolutionize the entire management process from lead to sale. With Keyloop, we take care of your prospects from start to finish, ensuring a seamless flow from lead creation to purchase. With Keyloop Leads, we streamline lead management, ensuring timely and relevant responses to 100% of inquiries. Through integration with your Keyloop Web CRM DMS, we improve lead qualification and actively support your sales teams in business development. But we don't stop there. Keyloop Showroom, the new module of your DMS, offers an engaging and consistent sales experience for your customers. With us, you don't have to worry about interruptions in the process: from the first interaction with the lead to the closing of the sale, we're here to ensure a flawless experience for you and your customers. Join us to discover how our comprehensive suite of sales solutions can radically transform your approach to lead and sales management, ensuring 100% lead management and delivering greater efficiency, higher conversions, and customer retention.
Speakers
Carmakers' Meetings
Green Room 
Thursday 16th
10.45 AM - 12.30 PM
Hyundai Motor Company Italy
Hyundai Dealer Meeting
Reserved event by invitation only
Recomended Path
Meeting di Case Auto
Hyundai Motor Company Italy
Hyundai Dealer Meeting
Reserved event by invitation only
In order to proceed with event registration please Login at the top of the program page or, if you have not already done so, download the Automotive Dealer Day App to manage your schedule faster.
Companies' Meetings
Purple Room 
Thursday 16th
10.45 AM - 11.30 AM
DOGMA SYSTEMS
Unstoppable Rental: Practical Strategies for Leading the Game and Avoiding Being Overwhelmed (Even by AI)
Event organized by DOGMA SYSTEMS
Mauro Chiarugi
CEO & Founder, Dogma Systems
Maria Vittoria Busilacchi
Sales Manager, Dogma Systems
Morgana Vincent
Customer Success Manager, Dogma Systems
DOGMA SYSTEMS
Unstoppable Rental: Practical Strategies for Leading the Game and Avoiding Being Overwhelmed (Even by AI)
Event organized by DOGMA SYSTEMS
Are you interested in learning practical strategies to make your rental business succeed in the market? Diversify your offerings, stand out in the market, and use tailored tools to meet your needs. Discover the secrets and technologies that successful startups and major players use to lead the game.
Speakers
Companies' Meetings
Light Blue Room 
Thursday 16th
10.45 AM - 11.30 AM
Quattroruote Professional
The power of AI is nothing without quality data
Event organized by Quattroruote Professional
Vincenzo Bozzo
Strategic Marketing Automotive, Motorbike & Digital Director, Quattroruote Professional
Quattroruote Professional
The power of AI is nothing without quality data
Event organized by Quattroruote Professional
Data Driven and AI at the service of the dealer. Through different touchpoints, we will discover how to make the customer's buying experience unique between vision and concreteness. We will tell how the boundless potential of Artificial Intelligence can serve the dealer provided that data management and quality is not understood as a technical factor, but as a strategic pillar of the business. Because the evolution of the dealer cannot happen with technology alone, but with a path that can bring the culture of data to all levels of the company.
Speakers
Companies' Meetings
Pink Room 
Thursday 16th
10.45 AM - 11.30 AM
Adawen
ESG and Management Control for dealers: toward sustainable innovation
Event organized byAdawen
Giandomenico Biondaro
Business Unit Manager Automotive, Adawen
Ada Rosa Balzan
Founder, President and CEO, ARB S.B.
Adawen
ESG and Management Control for dealers: toward sustainable innovation
Event organized byAdawen
In our workshop "ESG and Management Control for Dealers: toward sustainable innovation," we will explore how effective management control, enriched by the integration of ESG (Environmental, Social, Governance) parameters, can transform the operation and success of dealers. Starting with dealer research data, we will highlight the state of the art and the needs for targeted management to support cost-effectiveness and sustainability. In addition, we will highlight how the adoption of advanced software tools can simplify the implementation of management control strategies, improving operational efficiency and compliance with ESG standards, and guiding dealers toward a profitable and sustainable future.
Speakers
Thursday, May 16th11.30 AM - 12.00 PM 
Companies' Meetings
Quintegia Stand 
Thursday 16th
11.30 AM - 11.45 AM
Quintegia - Google Business Profile
15-minute Marketing: Google Business Profile
Quintegia - Google Business Profile
15-minute Marketing: Google Business Profile
A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.
Thursday, May 16th12.00 PM - 1.00 PM 
Content Program
Blue Room 
Thursday 16th
12.00 PM - 1.00 PM
L’Intelligenza Artificiale entra nel business
AI Entering the Business Space
Automotive Digital Marketing Award 2024
Luisella Giani
AI & Digital Transformation Expert
Gioia Manetti
SVP, CEO, AutoScout24 Spa
CEO, AutoProff Italy
Tommaso Bortolomiol
CEO, Quintegia
L’Intelligenza Artificiale entra nel business
AI Entering the Business Space
Automotive Digital Marketing Award 2024
There has probably never been a moment in time for the auto industry - and perhaps for the whole world - when one technological innovation gained so much attention so quickly. The explosion of Artificial Intelligence in the business debate eclipses any past concern we’ve seen over innovations such as the internet, e-commerce, autonomous driving or else. This session is an opportunity to know some real applications of AI in the field of automotive distribution with Gioia Manetti. Next comes the opportunity to learn from Luisella Giani how AI can be an important ingredient for Digital Transformation in business. The session will also include the 2024 Automotive Digital Marketing Awards.
Speakers
Content Program
Red Room 
Thursday 16th
12.00 PM - 1.00 PM
Centri di ricondizionamento per accelerare il business dell'usato
Reconditioning Centers to boost the used Vehicle business
Antonio Aletto
General Manager, Board Member, Audi Zentrum Alessandria
Matteo Fioriti
Sales Director, Mantovani Motors Group
Marco Guerresi
Plant and Operation Manager, Tomasi Auto
Luca Montagner
Senior Advisor, Quintegia
Associate Director, ICDP
Centri di ricondizionamento per accelerare il business dell'usato
Reconditioning Centers to boost the used Vehicle business
There are more and more cases of dealers and retailers deciding to invest in building a reconditioning center for used cars: why do they do it? This is what we will try to understand in this session through a dialogue with some operators who have already undertaken similar projects, highlighting the strategic choices made and the benefits in terms of business obtained.
Speakers
Content Program
Yellow Room 
Thursday 16th
12.00 PM - 1.00 PM
Bilancio di sostenibilità e comunicazione green: le priorità
Sustainability Report and green communication: the priorities
Laura Credidio
Responsible Marketing Specialist
Luisa Tranquilli
Head of ESG Analysis, Quintegia
Bilancio di sostenibilità e comunicazione green: le priorità
Sustainability Report and green communication: the priorities
In 2025, all dealers will be required to produce a sustainability report: how do you prepare for this deadline? After a summary of the main steps to be taken and results to be achieved, the session will focus on the importance of communicating ESG initiatives effectively, both internally and externally, while avoiding greenwashing.
Speakers
Content Program
Orange Room 
Thursday 16th
12.00 PM - 1.00 PM
VINCOM - Automobili e veicoli da lavoro fra transizione elettrica
VINCOM - Cars and work vehicles between electric transition, new forms of mobility and Artificial Intelligence
2024 LCV DealerSTAT Award
Gianfranco Pizzuto
Chief Executive Officer, Automobili Estrema
Guido Stefanini
Founder, Stefanini Mobility
Nicola Pasqualin
Senior Researcher & EV Expert, Quintegia
Edoardo Greco
Researcher, Quintegia
Maurizio Sala
Project Manager, TAO - Vincom
VINCOM - Automobili e veicoli da lavoro fra transizione elettrica
VINCOM - Cars and work vehicles between electric transition, new forms of mobility and Artificial Intelligence
2024 LCV DealerSTAT Award
In the coming years, the automotive industry will be increasingly affected by the rapid change in electric, connected and autonomous technology. This evolution presents an opportunity for dealers to adapt and innovate their role in the automotive economy of the future. But only those who can embrace change will be able to seize these opportunities. In this session presented by Maurizio Sala dedicated to those who sell cars and work vehicles, Gianfranco Pizzuto, founder of Automobili Estrema, former manufacturer of electric cars, tractors and work vehicles, veteran of the 2025 E-Mobility Taiwan will share with Italian dealers the new Artificial Intelligence trends for the industry and take us through the revitalization project of the former Maserati factory in Grugliasco. Guido Stefanini, owner of the homonymous dealerships, will walk us through the changes needed to transform from dealer to all-round mobility provider. Nicola Pasqualin and Edoardo Greco will present the results of the DealerSTAT 2024 study by Quintegia that measures LCV dealers' satisfaction with manufacturers. Who will stand on the podium this year?
Speakers
Thursday, May 16th2.30 PM - 3.00 PM 
Companies' Meetings
Quintegia Stand 
Thursday 16th
2.30 PM - 2.45 PM
Quintegia - Integrazione del CRM con Meta Ads
15-minute Marketing: CRM integration with Meta Ads
Quintegia - Integrazione del CRM con Meta Ads
15-minute Marketing: CRM integration with Meta Ads
A brief 15-minute workshop that offers a unique opportunity to absorb practical and essential business and marketing management knowledge. Insights will be shared on topics specifically selected to stimulate interest and curiosity with the goal of inspiring and developing new strategies and visions.
Thursday, May 16th3.00 PM - 4.00 PM 
Content Program
Blue Room 
Thursday 16th
3.00 PM - 4.00 PM
Gestire il retail in un mondo post-digitale
Managing Retail in a Post-digital World
Giuseppe Stigliano
Marketing Professor
Author "Redefining Retail"
Leonardo Buzzavo
Professor, Università Ca' Foscari
Program Coordinator, Automotive Dealer Day
Christian Caldato
Research Manager & Customer Expert, Quintegia
Gestire il retail in un mondo post-digitale
Managing Retail in a Post-digital World
Pressures on traditional retail formats and strategies led many to talk about a ‘retail apocalypse’. Consumer behavior, channel fragmentation, digital innovation constantly push brands to redefine marketing, customer experience and retail strategies. Giuseppe Stigliano managed to engage the world’s most famous marketing thinker Philip Kotler to co-author not one but two books on these subjects. The latter (‘Redefining Retail’) has just been published: join this session to listen to guiding principles and practical tips to recalibrate your approach to marketing and commerce. Conclude your House of Mobility experience on a high note!
Speakers
Content Program
Red Room 
Thursday 16th
3.00 PM - 4.00 PM
Costruire un’esperienza su misura per il cliente del service
Service: tailoring the customer experience
Mario De Risi
Quality & Services Director, Renault Italia
Danilo Cristofaro
Service Manager, Pasquarelli Auto
Luca Montagner
Senior Advisor, Quintegia
Associate Director, ICDP
Costruire un’esperienza su misura per il cliente del service
Service: tailoring the customer experience
Taking care of every stage and aspect of a customer's after-sales experience means anticipating their needs, speeding up steps, personalising services and generating value for both the person and the dealer. Doing this is possible, but it is necessary to operate at every stage of the customer journey in a systematic way, without forgetting aspects such as empathy and a creative streak.
Speakers