2021 Contents
Tuesday, September 14th, 1.00 PM - 2.00 PM 
Dealer Associations' Meetings
Sala Verde - Floor 2 
Tuesday 14th
1.00 PM - 2.00 PM
Assemblea A.C.P.
Assemblea A.C.P.
Recomended Path
Meeting di Associazioni
IT
Assemblea A.C.P.
Assemblea A.C.P.
Dealer Associations' Meetings
Auditorium Verdi - Floor -1 
Tuesday 14th
1.00 PM - 2.00 PM
Assemblea A.C.C.I.
Assemblea A.C.C.I.
Recomended Path
Meeting di Associazioni
IT
Assemblea A.C.C.I.
Assemblea A.C.C.I.
Dealer Associations' Meetings
Sala Salieri - Floor -1 
Tuesday 14th
1.00 PM - 2.00 PM
Assemblea A.I.C.O.
Assemblea A.I.C.O.
Recomended Path
Meeting di Associazioni
IT
Assemblea A.I.C.O.
Assemblea A.I.C.O.
Tuesday, September 14th, 2.00 PM - 5.00 PM 
Dealer Associations' Meetings
Auditorium Verdi - Floor -1 
Tuesday 14th
2.00 PM - 4.00 PM
Assemblea congiunta A.C.C.I.-A.C.P.-A.I.C.O.
Assemblea congiunta A.C.C.I.-A.C.P.-A.I.C.O.
Recomended Path
Meeting di Associazioni
IT
Assemblea congiunta A.C.C.I.-A.C.P.-A.I.C.O.
Assemblea congiunta A.C.C.I.-A.C.P.-A.I.C.O.
Carmakers' Meetings
Sala Azzurra - Floor 1 
Tuesday 14th
2.30 PM - 4.00 PM
Audi Italia
Audi Italia – Performance Day
Evento riservato su invito
Recomended Path
Meeting di Case Auto
IT
Audi Italia
Audi Italia – Performance Day
Evento riservato su invito
Per coloro che sono in possesso di un invito nominativo dalla Casa Auto, non è necessaria la prenotazione del posto in sala.
Carmakers' Meetings
Sala Vivaldi - Floor -1 
Tuesday 14th
2.30 PM - 5.30 PM
MBI Customer Services Van – Marketing Focus Group
MBI Customer Services Van – Marketing Focus Group
Evento riservato su invito
Recomended Path
Meeting di Case Auto
IT
MBI Customer Services Van – Marketing Focus Group
MBI Customer Services Van – Marketing Focus Group
Evento riservato su invito
Per coloro che sono in possesso di un invito nominativo dalla Casa Auto, non è necessaria la prenotazione del posto in sala.
Companies' Meetings
Sala Verde - Floor 2 
Tuesday 14th
3.30 PM - 4.30 PM
AutoScout24 Masterclass: strumenti e innovazioni per fare business online
AutoScout24 Masterclass: strumenti e innovazioni per fare business online
Evento organizzato da AutoScout24
Recomended Path
Meeting di Aziende
IT
AutoScout24 Masterclass: strumenti e innovazioni per fare business online
AutoScout24 Masterclass: strumenti e innovazioni per fare business online
Evento organizzato da AutoScout24
Interventi a cura di:

Tommaso Menegazzo (Head Of Marketing Italia, AutoScout24)
Ilaria Ferraresso (Product and Marketing, AutoScout24)
Leonardo Amoruso (Sales, AutoScout24)
Dealer Associations' Meetings
Auditorium Verdi - Floor -1 
Tuesday 14th
4.30 PM - 7.00 PM
Assemblea elettiva U.C.I.F.
Assemblea elettiva U.C.I.F.
Recomended Path
Meeting di Associazioni
IT
Assemblea elettiva U.C.I.F.
Assemblea elettiva U.C.I.F.
Tuesday, September 14th, 5.00 PM - 6.30 PM 
Content Program
Sala Blu - Floor 2 
Tuesday 14th
5.00 PM - 6.30 PM
L’Italia nell’economia della conoscenza e il nuovo perimetro automotive
Italy in the Knowledge Economy and the New Automotive Perimeter
Recomended Path
Principale
Roger Abravanel
Essayist and consultant
Author, "Aristocrazia 2.0"
Rhett Ricart
Immediate Past Chairman, NADA
CEO and owner, Ricart Automotive Group
Luca Ciferri
Associate Publisher and Editor, Automotive News Europe
Leonardo Buzzavo
Professor, Università Ca' Foscari
IT EN
L’Italia nell’economia della conoscenza e il nuovo perimetro automotive
Italy in the Knowledge Economy and the New Automotive Perimeter
You can’t miss this session focused on topics of absolute newness and perspective relevance. We’ll start with Roger Abravanel: an expert point of view on the economy, on the State’s role, on the importance of knowledge and merit to regain enthusiasm and competitiveness. Afterward, a dialogue with Rhett Ricart, a successful dealer who led the NADA through the pandemic: the United States remains a context to keep an eye on for its openness to innovation and the high resilience of dealers. The session continues with Ciferri's expert voice on the major automotive issues of the moment including China and alliances, to then review a series of brands that are starting well, others that are showing their muscles, and others that aim to regenerate themselves.
Speakers
Wednesday, September 15th, 8.45 AM - 10:15 AM 
Content Program
Sala Blu - Floor 2 
Wednesday 15th
8.45 AM - 10.15 AM
Dealer: concessionari o agenti? Le sfide per il 2022 e oltre
Dealers or Agents? Challenges for 2022 and Beyond
RESET: Dealers in the Sustainability Era
Recomended Path
Principale
Radek Jelinek
President and CEO, Mercedes-Benz Italia
Andrew Tongue
Research Director, ICDP
Luca Ciferri
Associate Publisher and Editor, Automotive News Europe
Alessandro Lazzeri
Director of Vehicle Market, Findomestic Banca
Leonardo Buzzavo
Professor, Università Ca' Foscari
IT EN
Dealer: concessionari o agenti? Le sfide per il 2022 e oltre
Dealers or Agents? Challenges for 2022 and Beyond
RESET: Dealers in the Sustainability Era
Time of great challenges pushing everyone to know, to understand and to act. This session begins with ideas and interpretations that include the dealers' path towards all-around sustainability. We continue with a dialogue on how one of the best-known brands is defining its path in an increasingly dynamic context. This is followed by a discussion on pressures and trends that are redefining the relationship between manufacturers, dealers and customers with innovations, experiments and announcements: e-commerce approaches, disintermediation and direct distribution, including the hot topics concerning the new BER regulation and the format of agency, trying to understand the impact on Italian dealers.
Speakers
Wednesday, September 15th, 10.30 AM - 12.00 PM 
Dealer Associations' Meetings
Auditorium Verdi - Floor -1 
Wednesday 15th
10.30 AM - 11.30 AM
Federauto
Federauto Dealer Convention
Evento riservato a partecipanti con badge Dealer
Recomended Path
Meeting di Associazioni
IT
Federauto
Federauto Dealer Convention
Evento riservato a partecipanti con badge Dealer
Carmakers' Meetings
Sala Azzurra - Floor 1 
Wednesday 15th
10.45 AM - 11.45 AM
MBI- Certified Convention
Mercedes-Benz Italia – Certified Convention
Evento riservato su invito
Recomended Path
Meeting di Case Auto
IT
MBI- Certified Convention
Mercedes-Benz Italia – Certified Convention
Evento riservato su invito
Per coloro che sono in possesso di un invito nominativo dalla Casa Auto, non è necessaria la prenotazione del posto in sala.
Companies' Meetings
Sala Salieri - Floor -1 
Wednesday 15th
10.45 AM - 11.30 AM
Dogma Systems
3 strategie vincenti per guadagnare con il noleggio
Evento organizzato da Dogma Systems
Recomended Path
Meeting di Aziende
IT
Dogma Systems
3 strategie vincenti per guadagnare con il noleggio
Evento organizzato da Dogma Systems
Interventi a cura di:

Mauro Chiarugi (Fondatore, Dogma Systems)
Franco Tomasi (Managing Director, Noleggiare)
Flavio Actis (Product Manager, Mercedes-Benz Rent, Mercedes-Benz Financial Services Italia)
Deborah Masin (Rent & Fleet Manager, Europ Assistance)
Dealer Associations' Meetings
Sala Respighi - Floor 1 
Wednesday 15th
1.45 PM - 3.00 PM
Assemblea A.C.V.
Assemblea A.C.V.
Recomended Path
Meeting di Associazioni
IT
Assemblea A.C.V.
Assemblea A.C.V.
Wednesday, September 15th, 12.00 PM - 1.15 PM 
Content Program
Sala Blu - Floor 2 
Wednesday 15th
12.00 PM - 1.00 PM
Mobilità e concessionari: dall’idea al profitto
Mobility and Dealers: from Idea to Profit
Recomended Path
Principale
John F. Possumato
CEO, DriveItAway
Alessandro Palli
Commercial Director, Moreno Group
IT EN
Mobilità e concessionari: dall’idea al profitto
Mobility and Dealers: from Idea to Profit
The dealers’ job was already changing: the electrification now enables a new kind of relationship between brands and customers, while new mobility needs of consumers have stimulated numerous experiments by manufacturers and other operators, which they have not yet found a balance. In rental, dealers find themselves pressed between manufacturers’ initiatives and large renters’ formulas. The pandemic shock then messed up the cards, influencing the desire to share vehicles downwards, creating supply problems and altering residual values. We invite you to take part in this session to be able to focus on and to know how to value - with ideas both from abroad and from Italy - the main aces that a dealer can have on the mobility front, like the knowledge of the local market and its own physical presence.
Speakers
Content Program
Sala Verde - Floor 2 
Wednesday 15th
12.00 PM - 1.00 PM
Iper-automazione dei processi per più efficienza ed efficacia in concessionaria
Process Hyper-Automation towards more Efficiency and Effectiveness inside the Dealership
Recomended Path
Principale
Federico Baffetti
Founder & CEO, Cloudif.ai - Altea Federation
Luca Villotta
Chief Technical & Digital Officer, De Bona Motors
Alessandro Dal Bon
Board Member, VP Dealer & Industry Solutions, Quintegia
IT
Iper-automazione dei processi per più efficienza ed efficacia in concessionaria
Process Hyper-Automation towards more Efficiency and Effectiveness inside the Dealership
Streamlining processes and integrating large amounts of data promptly, to exponentially amplify the dealer’s performance in terms of efficiency and effectiveness? It can be done through hyper-automation, provided that human resources and work methods get adapted and optimized, acquiring more and more characteristics of anti-fragility, such as the possibility to manage the uncertainty and project into an advanced future, where the watchword is resilience. Find out in this session how you can become future-ready.
Speakers
Content Program
Auditorium Verdi - Floor -1 
Wednesday 15th
12.00 PM - 1.00 PM
Dallo smart working al new working
From Smart Working to New Working
Recomended Path
Principale
Gianluca Spolverato
Founder, Laborability
Innovation expert on work issues
Luba Manolova
Direttore Business Groups Modern Work & CyberSecurity, Microsoft
Alessandro Casto
General Manager, Novelli 1934
IT
Dallo smart working al new working
From Smart Working to New Working
The way people work is changing for companies in various industries, deeply and rapidly. If the pandemic shock has led to a strong push towards technologies enabling remote work, change that is leaving lasting effects, there is no doubt that there are many emerging issues that call companies to redefine ways, spaces, and approaches to work. Redesigned spaces and schedules, internal communication, company social networks, attention to welfare and inclusion, gender balance, focus on talents, are just some of the innovation areas analyzed in this session that brings together an innovation’s expert on work topics, a manager of a multinational company very active on this front, a dealer manager sensitive to this issue.
Speakers
Carmakers' Meetings
Sala Azzurra - Floor 1 
Wednesday 15th
12.00 PM - 1.00 PM
MBI - Digital Sales @Retail Checkup
Mercedes-Benz Italia – DigitalSales@Retail Checkup
Evento riservato su invito
Recomended Path
Meeting di Case Auto
IT
MBI - Digital Sales @Retail Checkup
Mercedes-Benz Italia – DigitalSales@Retail Checkup
Evento riservato su invito
Per coloro che sono in possesso di un invito nominativo dalla Casa Auto, non è necessaria la prenotazione del posto in sala.
Companies' Meetings
Sala Salieri - Floor -1 
Wednesday 15th
12.00 PM - 1.00 PM
LoJack Italia
Ripartire. Con l'Auto. Connessi, sicuri e a tutto "green"
Evento organizzato da LoJack Italia
Recomended Path
Meeting di Aziende
IT
LoJack Italia
Ripartire. Con l'Auto. Connessi, sicuri e a tutto "green"
Evento organizzato da LoJack Italia
Interventi a cura di:

Luca Ronconi (Amministratore Delegato, Koelliker)
Roberto Sgalla (Prefetto a r. - già Direttore Centrale delle Specialità, Polizia di Stato)
Massimo Ghenzer (Presidente LoJack Italia e Aretè Methodos)
Maurizio Iperti (Senior VP, LoJack EMEA - AD, LoJack Italia)
Modera Pierluigi Bonora (Giornalista, Il Giornale - Fuori Giri)
Companies' Meetings
Sala Vivaldi - Floor -1 
Wednesday 15th
12.15 PM - 1.15 PM
AUTO1.com
Creare valore dall’usato per vendere più nuovo: come migliorare il business grazie alle permute
Evento organizzato da AUTO1.com
Recomended Path
Meeting di Aziende
IT
AUTO1.com
Creare valore dall’usato per vendere più nuovo: come migliorare il business grazie alle permute
Evento organizzato da AUTO1.com
Intervento a cura di:

Francesco Rocchi (Director Sales & Remarketing, AUTO1.com)
Wednesday, September 15th, 2.00 PM - 3.30 PM 
Content Program
Sala Blu - Floor 2 
Wednesday 15th
2.00 PM - 3.00 PM
Come l’elettrificazione cambia la distribuzione auto e servizi
How Electrification is Changing Automotive Distribution and Services
Recomended Path
Principale
Marco Toro
President and CEO, Nissan Italia
Francesco Naso
General Secretary, Motus-E
Andrea Mantellini
CEO & Managing Director, PENSKE Automotive Group Italy
Daniele Invernizzi
President, eV-Now!
Fabio Barbisan
Board Member, VP OEM & Industry Solutions, Quintegia
IT EN
Come l’elettrificazione cambia la distribuzione auto e servizi
How Electrification is Changing Automotive Distribution and Services
Electrification and its variations are gaining more and more space in all communication channels, with the consequences on one hand to increase the available information, on the other hand to generate a certain background noise that makes it more difficult to fully understand its real scope and implications. We’ll talk about it with four authoritative protagonists of this transformation, identifying together the expected changes in the car and service distribution, in an all-around discussion. With the moderation of Fabio Barbisan of Quintegia, participants will be able to listen to messages from Marco Toro, n.1 of Nissan Italy, Andrea Mantellini, leading the PENSKE Automotive Group Italy, Francesco Naso, General Secretary of Motus-E and Daniele Invernizzi of eV-Now!.
Speakers
Content Program
Sala Verde - Floor 2 
Wednesday 15th
2.00 PM - 3.00 PM
E-commerce: opzioni di business e formati
E-commerce: Business Options and Formats
Recomended Path
Principale
Pierfranco Spaziani
Network Development Manager, Hyundai Motor Company Italy
Diego Palano
General Manager, Facile.it
Dalisa Iacovino
Managing Director, CarNext Italia
IT
E-commerce: opzioni di business e formati
E-commerce: Business Options and Formats
Selling cars online? A hot front, destined to heat up more and more. This session would like to help you to understand the present and near-future trends, by showing the different approaches and services in the market: a manufacturer, that offers to its network with the 'Click to Buy' tool an innovative retail platform to rely on; a company, that offers to dealers an online marketplace where to sell cars; a B2C player, that offers a user-friendly service to those customers who are ready to buy a car online.
Speakers
Content Program
Auditorium Verdi - Floor -1 
Wednesday 15th
2.00 PM - 3.00 PM
Il noleggio come pivot della nuova mobilità
Rental as a Pivot towards New Mobility
Recomended Path
Principale
Pier Luigi del Viscovo
President, Centro Studi Fleet&Mobility
Luca Cantoni
Co-founder and CEO, Horizon Automotive
Massimiliano Archiapatti
President, ANIASA
IT
Il noleggio come pivot della nuova mobilità
Rental as a Pivot towards New Mobility
Over the years, rental has carved out an increasing role in the market up to become a fundamental area of business, rather than an accessory one. LTN's formulas are playing a role in the industry's effort of intercepting new needs regarding mobility and encouraging the adoption of plug-in cars by customers. Moreover, electrification adds to a system already oriented towards mobility the demand for ongoing after-sales services, from recharge to exchange. In this context, the two main operators in the area, renters and dealers, must adapt their offer and rethink the mission. Can we imagine a cooperation between these two in the supply chain? Let’s hear the voices of experts and managers to get a current and future overview.
Speakers
Content Program
Sala Salieri - Floor -1 
Wednesday 15th
2.00 PM - 3.30 PM
I dealer dell'auto scoprono l'agromotive: acquisizioni, aggregazioni, bilanc
Dealers Discover the ‘Agromotive’: Acquisitions, Mergers, Budgets
Recomended Path
Principale
Marco Mazzaferri
Sales Director Southern Europe FENDT, AGCO Corporation
Robert Gruber
Distribution Management Italy & Benelux, AGCO Corporation
Monia Reni
Dealer Operator, Reni Macchine
Member of the Board of Directors, FEDERACMA
Roberto Rinaldin
Owner, Rinaldin Agriosso
President, FEDERACMA
Gianni di Nardo
General Secretary, FEDERACMA
Maurizio Sala
Project Manager, TAO - Vincom
IT
I dealer dell'auto scoprono l'agromotive: acquisizioni, aggregazioni, bilanc
Dealers Discover the ‘Agromotive’: Acquisitions, Mergers, Budgets
The pandemic has accelerated the transformation processes of dealers’ distribution network for tractors and agricultural machinery. Large foreign automotive operators are appearing in our country and the first acquisitions and mergers with agromotive dealers have already been made. Dealers discover that there are great business opportunities in the agricultural machinery industry. Let's see which ones.
Speakers
Companies' Meetings
Sala Vivaldi - Floor -1 
Wednesday 15th
2.00 PM - 3.00 PM
Focaccia Group 15
Vetture autocarro, un mercato ancora in crescita con nuovi incentivi fiscali. Eco Bonus e Credito di Imposta
Evento organizzato da Focaccia Group
Recomended Path
Meeting di Aziende
IT
Focaccia Group 15
Vetture autocarro, un mercato ancora in crescita con nuovi incentivi fiscali. Eco Bonus e Credito di Imposta
Evento organizzato da Focaccia Group
Interventi a cura di:

Marco Leonardi (Direttore Commerciale, Focaccia Group)
Ing. Pietro Antonucci (ABC Consulting)
Andrea Guidazzi (Responsabile ufficio omologazioni, Focaccia Group)
Wednesday, September 15th, 3.30 PM - 4.15 PM 
Companies' Meetings
Sala Verde - Floor 2 
Wednesday 15th
3.30 PM - 4.15 PM
MiaCar
E-commerce e concessionari: come non rimanere esclusi
Evento organizzato da MiaCar, Gruppo Facile.it
Recomended Path
Meeting di Aziende
IT
MiaCar
E-commerce e concessionari: come non rimanere esclusi
Evento organizzato da MiaCar, Gruppo Facile.it
Interventi a cura di:

Lorenzo Sistino (Founder e CEO, MiaCar)
Davide Di Domenico (Managing Director & Senior Partner, BCG)
Companies' Meetings
Auditorium Verdi - Floor -1 
Wednesday 15th
3.30 PM - 4.15 PM
Compass Banca
Reinventiamo il ruolo del dealer nel noleggio a lungo termine
Evento organizzato da Compass Rent, Gruppo Compass
Recomended Path
Meeting di Aziende
IT
Compass Banca
Reinventiamo il ruolo del dealer nel noleggio a lungo termine
Evento organizzato da Compass Rent, Gruppo Compass
Interventi a cura di:

Nicola de Cesare (Direttore Generale, Compass Rent)
Companies' Meetings
Sala Azzurra - Floor 1 
Wednesday 15th
3.30 PM - 4.15 PM
Nobis Assicurazioni
Il futuro delle assicurazioni nelle concessionarie. L’evoluzione della distribuzione assicurativa e il canale automotive: situazione attuale e possibili scenari
Evento organizzato da Nobis Assicurazioni
Recomended Path
Meeting di Aziende
IT
Nobis Assicurazioni
Il futuro delle assicurazioni nelle concessionarie. L’evoluzione della distribuzione assicurativa e il canale automotive: situazione attuale e possibili scenari
Evento organizzato da Nobis Assicurazioni
Interventi a cura di:

Giorgio Introvigne (Amministratore Delegato, Nobis Assicurazioni)
Umberto Guidoni (Co-direttore Generale, ANIA)
Luigi Onorato (Partner, Deloitte)
Simone Lo Piccolo (Sales & Marketing Director, FCA Bank)
Modera: Luca Montagner (Senior Advisor, Quintegia - Associate Director, ICDP)
Companies' Meetings
Sala Respighi - Floor 1 
Wednesday 15th
3.30 PM - 4.15 PM
Adawen
La continua evoluzione della contabilità dei Dealer: nuove strategie ed opportunità
Evento organizzato da Adawen
Recomended Path
Meeting di Aziende
IT
Adawen
La continua evoluzione della contabilità dei Dealer: nuove strategie ed opportunità
Evento organizzato da Adawen
Interventi a cura di:

Roberto Cordella (Direttore Generale, Adawen)
Anna Maria Belloni (Senior IT Functional Consultant, Adawen)
Edmondo Castelli (Channel Manager, Panthera)
Companies' Meetings
Sala Vivaldi - Floor -1 
Wednesday 15th
3.30 PM - 4.15 PM
Santander Consumer Bank
La Customer Loyalty nell’era digitale e della green mobility: 3 punti di vista a confronto
Evento organizzato da Santander Consumer Bank
Recomended Path
Meeting di Aziende
IT
Santander Consumer Bank
La Customer Loyalty nell’era digitale e della green mobility: 3 punti di vista a confronto
Evento organizzato da Santander Consumer Bank
Interventi a cura di:

Luca Ronconi (Chief Executive Officer, Gruppo Koelliker)
Luca Genini (Responsabile Servizi Finanziari e Assicurativi, Gruppo Autotorino)
Alberto Merchiori (Amministratore Delegato e Direttore Generale, Santander Consumer Bank)
 
Stand Events
Quintegia Stand 
Wednesday 15th
4.15 PM - 4.30 PM
Evento allo stand organizzato da Quintegia
Recomended Path
Eventi agli Stand
IT
Evento allo stand organizzato da Quintegia
Stand Events
Quintegia Stand 
Thursday 16th
10.15 AM - 10.30 AM
Evento allo stand organizzato da Quintegia
Recomended Path
Eventi agli Stand
IT
Evento allo stand organizzato da Quintegia
Wednesday, September 15th, 4.45 PM - 6.15 PM 
Content Program
Sala Blu - Floor 2 
Wednesday 15th
4.45 PM - 6.30 PM
FORUM: Nuove strategie, nuove tecnologie, nuove relazioni
FORUM: New Strategies, New Technologies, New Relationships
Recomended Path
Principale
Luca De Biase
Innovation Editor, Il Sole 24 Ore e Nova24
Luigi Ksawery Lucà
CEO, Toyota Motor Italia
Pierantonio Vianello
Director, CUPRA e SEAT Italia
Alberto Bet
Board Member, VP OEM Research & Insights, Quintegia
Alex Fava
Researcher, Quintegia
Leonardo Buzzavo
Professor, Università Ca' Foscari
IT EN
FORUM: Nuove strategie, nuove tecnologie, nuove relazioni
FORUM: New Strategies, New Technologies, New Relationships
For this 2021 the Automotive Dealer Day’s Forum drops an unmissable poker! The session starts with a look at Toyota's “Beyond Zero” strategy and its pillars of electrification, mobility for all, consumer experience and its role in contributing to a better society. It continues with an overview on technology that, becoming more and more pervasive, not only enables innovation but transforms business models and the economy. Then, the spotlight is on the young brand CUPRA to learn more about its peculiar positioning and strategies, that unload its potential on the ground. The session continues with the DealerSTAT, for almost two decades a thermometer and thermostat of manufacturer-network relationships, with insights from dealers on how to improve business, supports and relationships for car and commercial vehicle brands. Who will be the award-winning brands this year?
Speakers
Wednesday, September 15th, 8.00 PM - 10.00 PM 
Night Events
Liston 12 
Wednesday 15th
8.00 PM - 10.00 PM
Automotive Dealer Night - Quintegia
Automotive Dealer Night - Offered by Quintegia
Recomended Path
Eventi Serali
IT EN
Automotive Dealer Night - Quintegia
Automotive Dealer Night - Offered by Quintegia
The night of September 15th is Automotive Dealer Night, all participants are invited to a tour of Verona city center across traditional restaurants, during which they can continue the networking activity in a more relaxed and informal atmosphere. Entrance by showing Automotive Dealer Day badge.
Night Events
Emanuel Cafè 
Wednesday 15th
8.00 PM - 10.00 PM
Automotive Dealer Night - Research & Academy
Automotive Dealer Night - Offered by Research & Academy
Recomended Path
Eventi Serali
IT EN
Automotive Dealer Night - Research & Academy
Automotive Dealer Night - Offered by Research & Academy
The night of September 15th is Automotive Dealer Night, all participants are invited to a tour of Verona city center across traditional restaurants, during which they can continue the networking activity in a more relaxed and informal atmosphere. Entrance by showing Automotive Dealer Day badge.
Night Events
daPino 
Wednesday 15th
8.00 PM - 10.00 PM
Automotive Dealer Night - Dealermachina & OEMmachina
Automotive Dealer Night - Offered by Dealermachina & OEMmachina
Recomended Path
Eventi Serali
IT EN
Automotive Dealer Night - Dealermachina & OEMmachina
Automotive Dealer Night - Offered by Dealermachina & OEMmachina
The night of September 15th is Automotive Dealer Night, all participants are invited to a tour of Verona city center across traditional restaurants, during which they can continue the networking activity in a more relaxed and informal atmosphere. Entrance by showing Automotive Dealer Day badge.
Thursday, September 16th, 9.00 AM - 10.00 AM 
Content Program
Sala Blu - Floor 2 
Thursday 16th
9.00 AM - 10.00 AM
Strategie espansive
Expansion Strategies
Recomended Path
Principale
Luca Ronconi
CEO, Koelliker
Plinio Vanini
President, Gruppo Autotorino
Matthias Moser
General Manager, Gruppo Eurocar Italia
Alberto Di Tanno
President, Gruppo Intergea
Fabio Barbisan
Board Member, VP OEM & Industry Solutions, Quintegia
Alessandro Dal Bon
Board Member, VP Dealer & Industry Solutions, Quintegia
IT EN
Strategie espansive
Expansion Strategies
In an edition entitled "Business Expanders", we had to ask to some key players the interpretations and perspectives on how to expand their businesses in a quantitative and qualitative perspective. We do this by talking with entrepreneurs and managers at the top of the largest Italian dealerships: Autotorino, Eurocar Italia, Intergea. The session opens with a look at the Koelliker Group which has recently introduced 5 brands simultaneously with an all-electric range: focus will be on which kind of offers, products, services, distribution approach, and ambitions there will be in the near future.
Speakers
Content Program
Sala Verde - Floor 2 
Thursday 16th
9.00 AM - 10.00 AM
Usato come pilastro del business
Used Cars as a Pillar of the Business
Recomended Path
Principale
Filippo Fiori
Director, A. Fiori
Massimiliano Palestra
Used-cars and Remarketing Manager, Gruppo Autotorino
Luca Montagner
Senior Advisor, Quintegia
Associate Director, ICDP
IT
Usato come pilastro del business
Used Cars as a Pillar of the Business
Used cars are becoming increasingly important for the dealership business, and issues such as procurement and valuations are more and more strategic to maximize the results. In this session an excursus by Luca Montagner on the main Italian and foreign innovations offered in this area, with particular attention to the new online players which are entering the market. Furthermore, two dealers’ experiences: A. Fiori, which has built a used cars strategy with many additional services particularly effective, and the Autotorino Group, which has implemented a system based on processes enabling an ongoing measurement of performances and effective management of all activities.
Speakers
Content Program
Auditorium Verdi - Floor -1 
Thursday 16th
9.00 AM - 10.00 AM
Service e ricambi come fronte strategico: mercato, elettrificazione, connettivit
Service and Parts as a Strategic Arena: Market, Electrification, Connectivity
Recomended Path
Principale
Fabrizio Faltoni
President and CEO, Ford Italia
Valerio Brenciaglia
Ford Service Director, Ford Italia
Marc Aguettaz
Country Manager, GiPA Italia
Fabrizio Guidi
President, AsConAuto
IT
Service e ricambi come fronte strategico: mercato, elettrificazione, connettivit
Service and Parts as a Strategic Arena: Market, Electrification, Connectivity
An after-sales market data overview collected by GiPA Italia, with a particular focus on the perspectives on electric products based on the new sales projections. Then, we will listen to Ford Italy's vision on the future of after-sales, increasingly impacted by the spread of new technologies for customers. Finally, a contribution from AsConAuto on the topic of original spare parts and the importance of networking.
Speakers
Thursday, September 16th, 10.00 AM - 11.30 AM 
Companies' Meetings
Sala Verde - Floor 2 
Thursday 16th
10.30 AM - 11.30 AM
autobiz
La sfida dell’usato: i drivers per aumentare la marginalità
Evento organizzato da autobiz
Recomended Path
Meeting di Aziende
IT
autobiz
La sfida dell’usato: i drivers per aumentare la marginalità
Evento organizzato da autobiz
Interventi a cura di:

Claudio De Filippis (Country B2B Manager, autobiz Italia)
Simonetta Cerruti (Head of Stellantis Synergies + Italy Used Vehicles Director, Stellantis)
Bruno Santini (Direttore Commerciale, Mirauto)
Content Program
Auditorium Verdi - Floor -1 
Thursday 16th
10.30 AM - 11.30 AM
"A come Service": 20 anni di AsConAuto
Recomended Path
Principale
Fabrizio Guidi
President, AsConAuto
Roberto Scarabel
Vice President, AsConAuto
Luca Montagner
Senior Advisor, Quintegia
Associate Director, ICDP
IT
"A come Service": 20 anni di AsConAuto
Speakers
Companies' Meetings
Sala Azzurra - Floor 1 
Thursday 16th
10.30 AM - 11.15 AM
automobile.it
Chi si fida dei venditori di auto? Come creare valore attraverso la fiducia.
Evento organizzato da automobile.it
Recomended Path
Meeting di Aziende
IT
automobile.it
Chi si fida dei venditori di auto? Come creare valore attraverso la fiducia.
Evento organizzato da automobile.it
e Interventi a cura di:

Cecilia Tabarelli (Sales Manager, automobile.it)
Alessandro Hoz (B2B Marketing, automobile.it)
Thursday, September 16th, 12.00 PM - 1.00 PM 
Content Program
Sala Blu - Floor 2 
Thursday 16th
12.00 PM - 1.00 PM
Marketing e vendite per l'automotive in una nuova era
Automotive Marketing and Sales in a New Era
Internet Sales Award 2021
Recomended Path
Principale
Gioia Manetti
Senior Vice President, AutoScout24
CEO, AutoScout24 Spa
Chiara Bacilieri
Contract Lecturer in Consumer Behavior, Università Cattolica di Milano
Tommaso Bortolomiol
CEO, Quintegia
IT EN
Marketing e vendite per l'automotive in una nuova era
Automotive Marketing and Sales in a New Era
Internet Sales Award 2021
Sales and marketing are undergoing a wave of transformations, in the automotive industry as well as in other ones. This session, which hosts the traditional recognition to the dealer or retailer who stood out for better leveraging the potential of the internet, would like to help participants to orient in these areas. In the first part: how much the importance of digital has increased after the pandemic, and how the approach to mobility is changed both in terms of digitalization and of ownership (e.g. rental). In the second part: we talk about listening and customization but there is still an important gap on how empathy is created by adhering to the attitudes and personalities of different types of consumers. How can we get to know the consumer? How can we better use data? How to target?
Speakers
Content Program
Sala Verde - Floor 2 
Thursday 16th
12.00 PM - 1.00 PM
Riorganizzare la concessionaria
Reorganizing the Dealership
Recomended Path
Principale
Stefano Brunazzetto
Commercial Director, Autoserenissima Jaguar Land Rover
Domenico Rabino
Brand Manager, Gruppo Spazio
Elsa Zannier
Owner and Sole Administrator, Lombarda Motori
IT
Riorganizzare la concessionaria
Reorganizing the Dealership
What are the key strategic and operational aspects to manage a dealership? Let's listen to 3 dealer experiences - Autoserenissima Jaguar Land Rover, Gruppo Spazio and Lombarda Motori - which will highlight some essential ingredients for achieving above-average performances. Through organization, processes, tools and people, it is possible to optimize the results of all business areas (retail, fleet, used vehicles, service, etc.) and take advantage of the available resources (marketing activities, BDC, managerial skills), offering at the same time a better customer experience. Let's find out how.
Speakers
Content Program
Auditorium Verdi - Floor -1 
Thursday 16th
12.00 PM - 1.00 PM
Innovare il service: idee, iniziative, digitalizzazione
Innovating Service: Ideas, Initiatives, Digitalization
Recomended Path
Principale
Elisabeth Leriche
Quality & Aftersales Director, Renault Italia
Luca Montagner
Senior Advisor, Quintegia
Associate Director, ICDP
IT
Innovare il service: idee, iniziative, digitalizzazione
Innovating Service: Ideas, Initiatives, Digitalization
The digitalization of services related to vehicle assistance is more and more pervasive, with the implementation of cutting-edge technological tools to support both the dealer and the end customer. In this session, we will find out which new tools Renault Italia is making available, and with Luca Montagner we will listen to an overview of the main innovations in the after-sales management field.
Speakers
Content Program
Sala Salieri - Floor -1 
Thursday 16th
12.00 PM - 1.00 PM
L'autotrasporto e la mobilità elettrica in Italia: veicoli, infrastruttur
Road Transportation and Electric Mobility in Italy: Vehicles, Infrastructures and the Charging Service Chain
Recomended Path
Principale
Antonio Lobosco
Chief Operation Officer Energy & Strategy, Politecnico di Milano - Dipartimento Ingegneria Gestionale
Lorenzo Cecchi
Researcher, Quintegia
Maurizio Sala
Project Manager, TAO - Vincom
IT
L'autotrasporto e la mobilità elettrica in Italia: veicoli, infrastruttur
Road Transportation and Electric Mobility in Italy: Vehicles, Infrastructures and the Charging Service Chain
Truck and light commercial vehicle dealers need to be ready for electric mobility. To understand more about how this new engine will impact the industry, the managers of the Energy & Strategy Department of the ‘Politecnico di Milano’ will present a preview of a study on electric mobility in Italy to the participants of the session. Are the vehicles, infrastructures, and supply chain of the recharging services adequate today to the needs of road transport?
Speakers
Companies' Meetings
Sala Vivaldi - Floor -1 
Thursday 16th
12.00 PM - 1.00 PM
Focaccia Group 16
La vendita del veicolo allestito, contributo strategico in chiave di opportunità di business, redditività e presidio territoriale
Evento organizzato da Focaccia Group
Recomended Path
Meeting di Aziende
IT
Focaccia Group 16
La vendita del veicolo allestito, contributo strategico in chiave di opportunità di business, redditività e presidio territoriale
Evento organizzato da Focaccia Group
Interventi a cura di:

Marco Leonardi (Direttore Commerciale, Focaccia Group)
Ing. Pietro Antonucci (ABC Consulting)
Andrea Guidazzi (Responsabile ufficio omologazioni, Focaccia Group)
Thursday, September 16th, 1.45 PM - 2.30 PM 
Companies' Meetings
Sala Salieri - Floor -1 
Thursday 16th
1.45 PM - 2.30 PM
ARS Altmann
Smart, Light e Just in Time: ARS ALTMANN presenta C-ARS, la logistica integrata per Dealer e Remarketing
Evento organizzato da ARS Altmann ITALIA
Recomended Path
Meeting di Aziende
IT
ARS Altmann
Smart, Light e Just in Time: ARS ALTMANN presenta C-ARS, la logistica integrata per Dealer e Remarketing
Evento organizzato da ARS Altmann ITALIA
Interventi a cura di:

Alberto Picco (Chief Sales Officer e membro del board, ARS Altmann AG)
Michele Giacchello (Operation Manager, ARS Service)
Companies' Meetings
Sala Vivaldi - Floor -1 
Thursday 16th
1.45 PM - 2.30 PM
NTT DATA
Now or never: transform your customer experience or die!
Evento organizzato da NTT DATA
Recomended Path
Meeting di Aziende
IT
NTT DATA
Now or never: transform your customer experience or die!
Evento organizzato da NTT DATA
Interventi a cura di:

Stefano Mantegazza (SVP - Head of MRS, NTT DATA Italy)
Andrea Arzenton (Digital Transformation Engagement Director, NTT DATA Italy)
Kristina Neff (Head of Automotive Retail Consulting, NTT DATA Deutschland)
Ermanno Bianchini (Director Automotive & Retail Sector, everis Italy)
Carmakers' Meetings
Sala Azzurra - Floor 1 
Thursday 16th
2.00 PM - 3.30 PM
Renault Italia
Renault Italia – Used Car - Breakthrough Plan
Evento riservato su invito
Recomended Path
Meeting di Case Auto
IT
Renault Italia
Renault Italia – Used Car - Breakthrough Plan
Evento riservato su invito
Per coloro che sono in possesso di un invito nominativo dalla Casa Auto, non è necessaria la prenotazione del posto in sala.
Thursday, September 16th, 2.30 PM - 4.00 PM 
Content Program
Sala Verde - Floor 2 
Thursday 16th
2.30 PM - 4.00 PM
I 4 canvas del Digital Marketing
The 4 Canvases of Digital Marketing
Recomended Path
Principale
Veronica Gentili
Facebook Marketing Expert
Massimo Fattoretto
SEO Marketing Expert
Giorgio Soffiato
Head of Digital Strategy, Quintegia Academy
Alessandro Facco
Head of Performance, Quintegia Academy
IT
I 4 canvas del Digital Marketing
The 4 Canvases of Digital Marketing
1 hour and 30 minutes dedicated to digital marketing with 4 professionals who will talk about 4 fundamental issues for every Digital and Marketing Manager: what strategy to build to communicate your brand and convey content in the best way possible, how to maximize SEO through simple but effective moves, what are the latest news on social and digital advertising and what tools to use to optimize your online performance.
Speakers
Content Program
Sala Blu - Floor 2 
Thursday 16th
3.00 PM - 4.00 PM
Espandere la prospettiva
Expanding our Perspectives
Recomended Path
Principale
Stefano Accorsi
Actor, Director, Producer
IT EN
Espandere la prospettiva
Expanding our Perspectives
Speakers
Content Program
Auditorium Verdi - Floor -1 
Thursday 16th
3.00 PM - 4.00 PM
Ampliare il portafoglio di servizi nel post vendita per migliorare performance e
Broadening the Service Portfolio in After-Sales to Improve Performance and Retention
Recomended Path
Principale
Katia Liuzzi
Service Manager, Audi Zentrum Verona
Antonio Piscitelli
Chief Executive Officer and General Manager, Certo Service, CER - Gruppo Intergea
Marco Loatelli
Aftersales Manager, Gruppo Fimauto Autogemelli
IT
Ampliare il portafoglio di servizi nel post vendita per migliorare performance e
Broadening the Service Portfolio in After-Sales to Improve Performance and Retention
The after-sales is one of the areas in greatest turmoil and change, in which creating innovative assistance formulas to satisfy an increasingly advanced customer is the only way to stand out. In this session we will take a cue from the initiatives of Audi Zentrum Verona, with its digital tools to increase loyalty, of Certo Service, for the original additional service packages, and Fimauto Autogemelli, for the services’ customization and the use of a BDC ad hoc.
Speakers