Wednesday September 16th
Thursday September 17th
My agenda
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WEDNESDAY, SEPTEMBER 16TH, 9.30 AM-10.30 AM
Content Program
Wednesday September 16th
9:30am-10:30am
New routes to Explore for Automotive and Mobility
Presentation of RESET
General Manager, Starbucks Italy
Professor, Strategy & Innovation, Babson College
WEDNESDAY, SEPTEMBER 16TH, 10.45 AM-12.30 AM
WEDNESDAY, SEPTEMBER 16TH, 12.00 AM-1.00 PM
Content Program
Wednesday September 16th
12:00pm-1:00pm
Electrification, Cities and Distribution Networks Towards the Future
Architect and Town planner
VIDEO MESSAGGIO
CEO, Groupe PSA Italia
12:00pm-1:00pm
Content Program
Wednesday September 16th
12:00pm-1:00pm
Used Cars: the Game you Can’t Lose
Chief Technical Officer, De Bona Motors
WEDNESDAY, SEPTEMBER 16TH, 1.45 PM-2.00 PM
WEDNESDAY, SEPTEMBER 16TH, 2.00 PM-3.30 PM
Content Program
Wednesday September 16th
2:30pm-3:30pm
High-Tech and High-Touch: Digital and Physical Interaction in the New Customer Journey
General Manager, Motorsclub.com
2:30pm-3:30pm
Content Program
Wednesday September 16th
2:30pm-3:30pm
Perspectives on Dealers and Opportunities of Mobility as a Service
In English language only
CEO, DriveItAway
New mobility needs led many OEMs and other players to experiment innovative mobility and subscription programs, with mixed results. Dealers open to change can play an important game in serving the local market: this is what William Cariss did in the Holman US dealership. He topped the traditional business with a set of investments in companies and joint ventures aimed at leveraging new opportunities. Let’s listen to his experience, benefitting also from an outlook on US trends provided by John Possumato, plus an introductory overview on perspectives for the dealership business by Steve Young from ICDP.
2:30pm-3:30pm
Content Program
Wednesday September 16th
2:30pm-3:30pm
Non-Conventional Finance
WEDNESDAY, SEPTEMBER 16TH, 3.00 PM-4.45 PM
WEDNESDAY, SEPTEMBER 16TH, 4.30 AM-4.45 AM
WEDNESDAY, SEPTEMBER 16TH, 5.00 PM-6.00 PM
Content Program
Wednesday September 16th
5:00pm-6:00pm
Innovation and Re-orientation on Customers: the Journey for the Distribution Networks
President and CEO, BMW Italia
General Manager, Quintegia
Founder and President, Technogym
Managing Director, Wall Street Italia
Executive Editor, Canali Finance Gruppo Triboo
Speakers
5:00pm-6:00pm
THURSDAY, SEPTEMBER 17TH, 9.00 AM-10:30 AM
Content Program
Thursday September 17th
9:00am-10:30am
The impact of Covid 19 on the automotive industry - What's been done, what still needs to be done
Meeting of FEDERAUTO
President, FEDERAUTO
President, UNRAE
9:00am-10:30am
THURSDAY, SEPTEMBER 17TH, 10.30 AM-11.30 AM
THURSDAY, SEPTEMBER 17TH, 12.00 AM-1.10 PM
Content Program
Thursday September 17th
12:00pm-1:00pm
Dealers: the Main Working Areas
President, Gruppo Autotorino
General Manager, Gruppo Eurocar Italia
CEO, Gruppo Di.Ba.
12:00pm-1:00pm
Content Program
Thursday September 17th
12:00pm-1:10pm
Digital Sales Management: is it Really Possible to Sell with Digital?
Deputy Managing Director Emea & B2B Director Emea, Moleskine
Customer Experience Coordinator, Audi Italia
Digital Expert (P&G, l'Oreal, Facebook)
Industry Expert
Corporate Communications Manager Italy, Amazon
Speakers
12:00pm-1:10pm
Content Program
Thursday September 17th
12:00pm-1:00pm
Service: Scenarios and Strategies for Market and Retail
Country Manager, GiPA Italia
Director Customer Services and Head of Training Academy, Mercedes-Benz Italia
Ford Service Director, Ford Italia
THURSDAY, SEPTEMBER 17TH, 1.45 AM-2.00 PM
THURSDAY, SEPTEMBER 17TH, 2.30 PM-3.30 PM
Content Program
Thursday September 17th
2:30pm-3:30pm
Repositioning Communication
aka Iabicus - Creative Director
Content Program
Thursday September 17th
2:30pm-3:30pm
Growth, Survival or Exit? Business Routes for Dealers
General Manager, Barbuscia
Delegate Advisor, Gruppo Stav
CEO, Peragnoli Scar - Peragnoli Auto
Content Program
Thursday September 17th
2:30pm-3:30pm
Customer Loyalty through Technology and Recontact
Industry Relations Manager, Quintegia
THURSDAY, SEPTEMBER 17TH, 3.45 PM-4.30 PM
THURSDAY, SEPTEMBER 17TH, 4.30 PM-4.45 PM
Content Program
Thursday September 17th
4:30pm-4:45pm
OEM TALKS: The evolution of products in a new frame of service, technological, interactive and experiential
President and CEO, Mercedes-Benz Italia
4:30pm-4:45pm
THURSDAY, SEPTEMBER 17TH, 5:00 PM-6.10 PM
Content Program
Thursday September 17th
5:00pm-6:10pm
Looking Forward
Orchestra Leader
Associate Publisher and Editor, Automotive News Europe
Creator & Founder, Eataly
Professor, Università Ca' Foscari
Co-founder, Quintegia